Jackson Acura - Service Center

Great experience with service advisor Great service by the service advisor. Listened well to my narration of the service issue. Insightful discussion on what the issue was and my options. Great service by the service advisor. Listened well to my narration of the service issue. Insightful discussion on what the issue was and my options. Great recommendation on next steps to resolve the issue More

Great Service Advisor Nick has been my service advisor on our 2 RDXs. Nick is great and I always set up my appointments with him. I utilize the online appointment site and Nick has been my service advisor on our 2 RDXs. Nick is great and I always set up my appointments with him. I utilize the online appointment site and it works great. More

Professional! Had to get maintenance done immediately because one of the sensors showed up an error. Yvonne was able to take care of the software update, as well as Had to get maintenance done immediately because one of the sensors showed up an error. Yvonne was able to take care of the software update, as well as, take care of pending service recalls! Always appreciate the thoughtfulness, More

Prompt, quick service. When I brought my car in, I was greeted immediately and the paperwork needed to service my car was done quickly. The car required quite a bit of main When I brought my car in, I was greeted immediately and the paperwork needed to service my car was done quickly. The car required quite a bit of maintenance, but I was out of the dealership that same morning. More

Very pleased I came in for an oil change and wanted my brakes checked out. Even though it was the Saturday before a holiday, everything went smoothly! I came in for an oil change and wanted my brakes checked out. Even though it was the Saturday before a holiday, everything went smoothly! More

Brittiany is the best. I switched to Jackson Acura from another local dealership a couple years ago, and I couldn't be happier. The service is unparalleled. They're always I switched to Jackson Acura from another local dealership a couple years ago, and I couldn't be happier. The service is unparalleled. They're always friendly, honest and helpful. More

Awful . Conflicting messages. No response to request for information. Poor communication. Paid for service and still have problem. Want more $ for addition . Conflicting messages. No response to request for information. Poor communication. Paid for service and still have problem. Want more $ for additional service but don’t know if that will fix the problem. Still waiting for response. More

Convenient and Straight to the Point Brittany is always extremely helpful and honest when it comes to servicing my Acura. She over communicates and breaks down any issues so I understand Brittany is always extremely helpful and honest when it comes to servicing my Acura. She over communicates and breaks down any issues so I understand them. More

Very friendly service We purchased 2 MDX this summer and had them serviced for the first time over the last week. Every member of the service department is friendly and att We purchased 2 MDX this summer and had them serviced for the first time over the last week. Every member of the service department is friendly and attentive. They were honest and didn’t charge me for one routine item because my car didn’t need it. We will definitely return for our future maintenance needs. More

Great service All staff is very friendly and care about their clients. Wait time isn’t too bad and if it is they offer complimentary snacks or a shuttle ride to any All staff is very friendly and care about their clients. Wait time isn’t too bad and if it is they offer complimentary snacks or a shuttle ride to anywhere you’d like. More