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Jackson Acura - Service Center

Roswell, GA

4.7
5,149 Reviews

5,149 Reviews of Jackson Acura - Service Center

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January 02, 2020

Great Customer Service Excellent Service, took great care of me. Explained everything to me, Work with my Extended Warranty company set me up with a loaner vehicle Thanks More

by w.renell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jan 03, 2020 -

Jackson Acura responded

Thank you for leaving this positive review!

January 01, 2020

General Service Service is always good but the lounge waiting area needs to be cleaned. The furniture and carpet have awful stains that make you not want to sit on. More

by tesfact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Jackson Acura responded

Thank you for this positive review.

January 01, 2020

The service person made us wait 5 hours for our service I usually take my car to be serviced here and the service person made us wait for no reason. I talked to the mechanic they were not busy yet Pat made More

by meltem_ersoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Jan 02, 2020 -

Jackson Acura responded

Thank you for leaving this positive review for our service department.

December 31, 2019

Brittany is an excellent service consultant! Brittiany was very helpful identifying what service items needed to be done and looking up my account to see what service was under warranty still. More

by cyntra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Dec 31, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Brittiany!

December 31, 2019

Brittany is the best Brittney is the best!she answered all of our questions quickly and provided valuable suggestions. Very friendly and professional. Would recommend her More

by aprilma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jan 02, 2020 -

Jackson Acura responded

Thank you for leaving this positive review for Brittiany!

December 30, 2019

Pat was awesome and efficient. He already checked if the tire was on warranty before meeting with me. Also provided the exact amount of time for the work. The checkout process was quick and correct. Thank More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Dec 31, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for Pat!

December 30, 2019

Service Yvonne Russell made my visit to Jackson Acura today smooth, quick, and easy. Great service! I give this service experience 5 stars. Thank you so mu More

by Myrdx2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Jackson Acura responded

Thank you for this positive review!

December 30, 2019

Amazing Service Yvonne is also precise and efficient in what she does. I am pleased with the service I get from this location which is why I come back. More

by annaocham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review!

December 30, 2019

Great service!! Yvonne was very helpful and my service was performed thoroughly and during the time promised. I appreciated receiving the full inspection report via e More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

December 28, 2019

Excellent Service First time using this location for service. They were prompt and professional. The service was explained in detail, service was quick and car was a More

by rwtyson97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimbol Jardin
Dec 30, 2019 -

Jackson Acura responded

Thank you for trying our our service department! It's great to hear Jim took such good care of you!

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