Jackson Acura - Service Center

Great customer service Great service, everyone is friendly and professional. Our service rep Yvonne is great, we love dealing with her! Great job Yvonne! Love the express Great service, everyone is friendly and professional. Our service rep Yvonne is great, we love dealing with her! Great job Yvonne! Love the express oil changes! More

Great service Service was great went for an oil change and broken car seat Yvonne was able to fix my car for free as it was still within the warranty Would re Service was great went for an oil change and broken car seat Yvonne was able to fix my car for free as it was still within the warranty Would recommend this dealership More

review I took my car in on Wednesday, September 4, 2019 for an oil change. This was a last minute decision and I was well taken care of at Jackson Acura Se I took my car in on Wednesday, September 4, 2019 for an oil change. This was a last minute decision and I was well taken care of at Jackson Acura Service Dept. While I generally have the pleasure of working with Nick Corvino, this time Pat Crossen came to my assistance. More

recall and brake fluid flush This dealership makes it easy to make an appointment via their app and the service advisor was very professional. She gave me a reasonable time estima This dealership makes it easy to make an appointment via their app and the service advisor was very professional. She gave me a reasonable time estimate and my car was ready before that. The service waiting area is very inviting with pleanty of seating and amenities. I recommend this dealer. More

Initial sales and first service When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. H When I initially bought my Acura, Reggie was my salesman. He was an absolute pleasure to work with. He made the entire process easy and hassle free. He was honestly the most delightful car salesman I’ve ever worked with. When I first had my service experience a couple weeks ago, Yvonne helped me. She was AMAZING and very communicative throughout my time there (and it was short! So great speedy service). All in all, I look forward to using Jackson Acura for all my future needs. More

Efficient and Friendly They let me know there was a recall item that needed to be addressed and provided transportation from and back to the center. They explained in detai They let me know there was a recall item that needed to be addressed and provided transportation from and back to the center. They explained in detail what the service would entail and the estimate for the service, which was accurate. More

A1 Service Service people are very helpful and friendly. They are the time to review what needs to be done and also told me what it was going to cost. I was I. Service people are very helpful and friendly. They are the time to review what needs to be done and also told me what it was going to cost. I was I. And out within an hour and a half. Nice waiting area. More

Very prompt Had a routine service appointment. Didn’t take long at all, less than an hour. Very comfortable waiting area. Brittany Byas has been my advisor for Had a routine service appointment. Didn’t take long at all, less than an hour. Very comfortable waiting area. Brittany Byas has been my advisor for several years, I always know she’ll take care of me, very cheerful and professional. More

Above and beyond service! My family and I were going on a last-minute camping trip. The day I was leaving I realized that I needed extra room for our stuff. I panicked and call My family and I were going on a last-minute camping trip. The day I was leaving I realized that I needed extra room for our stuff. I panicked and called to see if there was any way to get an appointment to install new crossbars and a cargo carrier. They were booked, but Stephen, Robyn, Dwight and Pat all worked together to make it happen for the holiday weekend. I'm beyond thankful for their quick and helpful service. I know my procrastination shouldn't have caused an emergency on their part, but they never made me feel that way and did all they could to accommodate my request. Thanks to them our trip was a success! More