Jackson Acura - Service Center

Great Customer Service Brittiany is high energy and customer focused. Even though I did not have an appointment,. I was in and out with an oil change, tire rotation and was Brittiany is high energy and customer focused. Even though I did not have an appointment,. I was in and out with an oil change, tire rotation and wash in less than an hour. I appreciate the high level of service and the understanding of the value of my time on the weekend. More

Oil Change and fluid changed I called last minute to request an appointment for an oil change and and some Rear fluid changed and they were able to accommodate me last minute Grea I called last minute to request an appointment for an oil change and and some Rear fluid changed and they were able to accommodate me last minute Great service so far!! More

Recall check Brought my 2016 Acura MDX in for a recall check and everyone was great. I would highly recommend them for services for Acura’s in the future. Brought my 2016 Acura MDX in for a recall check and everyone was great. I would highly recommend them for services for Acura’s in the future. More

More than expected! Yvonne is. amazing! She made the whole experience easy and pleasant! She went over and above anything I have experienced at other service centers. Yvonne is. amazing! She made the whole experience easy and pleasant! She went over and above anything I have experienced at other service centers. She even arranged a pick up and delivery of my car and a loaner since I lived pretty far from the dealership! That’s REAL service! More

Exceptional Service We have been bringing vehicle here for about a year and service is A+. Yvonne Russell is the best. We thank Yvonne and the entire service and parts de We have been bringing vehicle here for about a year and service is A+. Yvonne Russell is the best. We thank Yvonne and the entire service and parts department for taking great care of us and our vehicle. We look forward to future visits. Thank you!! More

Top customer service Yvonne is a Gem and you are lucky to have her on the team. She is straight forward, friendly, and knowledgable !! Thank you Yvonne for taking car Yvonne is a Gem and you are lucky to have her on the team. She is straight forward, friendly, and knowledgable !! Thank you Yvonne for taking care of your customers More

Sincerely satisfied I was greeted by Yvonne Russell with a positive and professional approach. Yvonne explained the need for my services and was knowledgeable in advisin I was greeted by Yvonne Russell with a positive and professional approach. Yvonne explained the need for my services and was knowledgeable in advising me why my services were necessary( brake pads,rotors and transmission fluid). The repairs were completed within the advised time. Sincerely satisfied, Mary Ann Wayne , More

very good service Very good service Yvonne Russell was very friendly. She explained, what kind of service I will get, how long it takes and what price I will pay. Very good service Yvonne Russell was very friendly. She explained, what kind of service I will get, how long it takes and what price I will pay. Thank you very much Boris Kheyfets More

Oil Change - took a while but was taken care of Had a routine oil change and rotate tires that ended up being 2 hours. The only real "goof" was after I checked out they said my car would be brought Had a routine oil change and rotate tires that ended up being 2 hours. The only real "goof" was after I checked out they said my car would be brought around and it took 20 minutes for that to happen. I did ask two guys walking around but that didnt help. Only when I escalated back to Brittany did she apologize and go get my car herself and gave me a credit. Brittany is great - I actually even bought my car from her. More

Recall Pleasant experience, Brittany went over all recommendations clearly. The prices quoted are big high, but everything else is a good experience. Thanks Pleasant experience, Brittany went over all recommendations clearly. The prices quoted are big high, but everything else is a good experience. Thanks for the service More