Jackson Acura - Service Center

Ayesha was was a true professional. Excellent communicator The service department was extremly busy on the day I dropped off my vehicle. I initially became concerned about the time and status of potential repa The service department was extremly busy on the day I dropped off my vehicle. I initially became concerned about the time and status of potential repairs. Once Ayesha contacted me, she was straightforward and candid regarding the delay. Ayesha never made excuses and remained polite and professional even though I displayed some impatience. I respected that I will return my vehicle to Acura for future service and will request Ayesha. More

replacement of tire Ayesha was helpful in getting me a replacement tire. When the replacement didn’t feel balanced she got me into a loaner and eventually cross rotated t Ayesha was helpful in getting me a replacement tire. When the replacement didn’t feel balanced she got me into a loaner and eventually cross rotated the tires to address the issue. More

Friendly and knowledgeable The staff is very friendly and knowledgeable. I have taken my car there a few times and the service has been great every time I have. The staff is very friendly and knowledgeable. I have taken my car there a few times and the service has been great every time I have. More

Regular service I appreciate Brittany’s customer service however the maintenance is careless. They neglected to put my wheel locks on two tires and didn’t reset the o I appreciate Brittany’s customer service however the maintenance is careless. They neglected to put my wheel locks on two tires and didn’t reset the oil light so I had to drive back to have it corrected. More

Quick and cheap I always have a good experience with Jackson Acura’s service department. Always fast and they explain everything my car needs to keep running smoothly I always have a good experience with Jackson Acura’s service department. Always fast and they explain everything my car needs to keep running smoothly! More

Ayesha is the best you have! I have had a MDX that I bought from Jackson but this is the best time I got good and prompt service. I was planning to never buy an Acura again but no I have had a MDX that I bought from Jackson but this is the best time I got good and prompt service. I was planning to never buy an Acura again but now I may! More

Needed an oil change Went in for an oil change & diagnosing seat heater problem . The seat repair turned out too expensive to repair so not done , and just changed oil Went in for an oil change & diagnosing seat heater problem . The seat repair turned out too expensive to repair so not done , and just changed oil More

Great service It was a wonderful experience and I appreciate all the help. Thank you love my car and Brittany was always so helpful. Thanks again Dawn It was a wonderful experience and I appreciate all the help. Thank you love my car and Brittany was always so helpful. Thanks again Dawn More

Easy In and Out I dropped off my Acura for routine service, Britany checked me in right away and texted me when my car was ready. She is both friendly and very profes I dropped off my Acura for routine service, Britany checked me in right away and texted me when my car was ready. She is both friendly and very professional. I plan to return for my next service. More

@@@@@@@@ I have not received proper documentes for service that I have paid for. Send reminder Email couple of times but no response from Service rep. I have not received proper documentes for service that I have paid for. Send reminder Email couple of times but no response from Service rep. More