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Jackson Acura - Service Center

Roswell, GA

4.8
5,025 Reviews

5,025 Reviews of Jackson Acura - Service Center

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June 19, 2018

Very Friendly and Professional The Service Dept. is very friendly and helpful through-out my experience. They went over what was needed and recommended what the next steps should b More

by augie.dovico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Jackson Acura responded

Thank you for leaving this great review for our service department!

June 19, 2018

Very efficient and positive experience Cody promised the service would be completed within a specified time and it was actually completed sooner than that. Dealership was comfortable and More

by dpoline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review!

June 18, 2018

Service review Brittany is extremely helpful. Helped me with concerns on my car and is very prompt to assist with my needs over the phone and email. I highly recomme More

by charfetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jun 18, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this great review for Brittiany!

June 18, 2018

I Great Service Very efficient for warranty repair. Offered transportation which was nice. Completed job with no complications. Service area very clean and well organ More

by RAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jun 18, 2018 -

Jackson Acura responded

Thank you, Ray, for leaving this 5star review!

June 18, 2018

New to the Acura family I just bought a 2015 Acura MDX and I stopped in to have a spare tire installed and Jackson Acura was great. Brittany, my service advisor was top shelf More

by timbo41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jun 18, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Brittiany!

June 18, 2018

Acura ILX service Great service with my Acura regular maintenance. Brittany provided a good service experience at Jackson. Will definitely recommend this for any servic More

by nama_mas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Jun 19, 2018 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Brittiany!

June 18, 2018

Wonderful & Quick Service I visited this location for a few issues and the Acura team informed me of what was needed and not needed and repaired the minor issues with no charge More

by TSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Jackson Acura responded

Thank you for leaving this honest review.

June 18, 2018

3 Acura's, Never disappointed! I have 3 Acura's that are always serviced at Jackson Acura. I have always received excellent service and information from Nick and Rodney ( Service Ma More

by DWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review.

June 17, 2018

Cody is a great service representative Cody always treats me with professionalism and care! I always can trust that he will not upsell me, but will point out was is best for the longevity More

by rossclan4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Jackson Acura responded

Thank you for leaving this 5-star review for Cody!

June 16, 2018

Service I felt ignored when I pulled up although there were employees standing around. Not to mention another customer pulled up after me and was called in an More

by kdharpers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayesha Begum
Jun 18, 2018 -

Jackson Acura responded

Thank you for leaving this honest review.

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