Jacky Jones Chrysler Dodge Jeep Ram of Cleveland

I dealt with the Collison Center and Vito was wonderful! He was so polite and helpful with my car and helping me get a rental vehicle. I got a quick estimate and he kept me updated on my car until everyth He was so polite and helpful with my car and helping me get a rental vehicle. I got a quick estimate and he kept me updated on my car until everything was completed and checked over and realized that I needed a new battery and took care of that too. More

Amy was great scheduling, estimate, and check on me several times while I was there and check on me after I left also several times while I was there and check on me after I left also More

Vito was absolutely wonderful and incredibly helpful! I would definitely recommend the Jacky Jones Collision Center to family and friends! I would definitely recommend the Jacky Jones Collision Center to family and friends! More

Harrison was professional and courteous as always. I'll I can is is Awesome!! Oh and give him a raise. I'll I can is is Awesome!! Oh and give him a raise. More

Very clean dealership at the collision center, great personnel, especially veto in the collision center. Meets you with a smile and a handshake and handles the situation great. personnel, especially veto in the collision center. Meets you with a smile and a handshake and handles the situation great. More

Two days after I purchased this used Wrangler from Jacky Jones the CEL came on. I made an appointment and they did a quick software update, but ten days later the CEL returned. I made another appointment an Jones the CEL came on. I made an appointment and they did a quick software update, but ten days later the CEL returned. I made another appointment and this time they discovered that the prior owner had removed the cold air intake he had installed and attempted to repair the evaporator line he had cut, but it still caused an airflow issue. They ordered the parts needed and once they came in I took it back to them. They were uncertain how long it would take to repair so they gave me a loaner. Two and a half hours later they called to tell me it was finished. I drove back and was pleasantly surprised to find No Charge. I guess they realized that they missed this issue prior to putting the Jeep on their lot and they wanted to make it right. Very impressive in these days when so many companies are looking to shave every corner they can to increase profits. Highly recommend Jacky Jones in Cleveland, GA. More

My jeep was in the shop for a long time as they dealt with different issues. All in all, not a great experience, but some of it not their fault. with different issues. All in all, not a great experience, but some of it not their fault. More

Very knowledgeable and helpful staff answered every question I had. Had me back on the road sooner than expected. question I had. Had me back on the road sooner than expected. More

Had my truck for a week. Charged me 800.00 and nothing has been fixed. Basically was told that they can't repair it. I didn't get 50 miles after I picked the truck up, the Charged me 800.00 and nothing has been fixed. Basically was told that they can't repair it. I didn't get 50 miles after I picked the truck up, the engine light came on! Same code as when I had it towed in. I purchased the truck from you, I thought your service would be better. Very disappointed. More

Amy in Service is always professional and prompt and keeps me up to date always! keeps me up to date always! More