Jacobs Mitsubishi Wesley Chapel

Tyler was the best and very helpful as well as welcoming plus is very nice dude plus is very nice dude More

Phillip and his crew are awesome and always, they always take care of my vehicle! take care of my vehicle! More

The dealership was very attentive and willing to provide maintenance without an appointment. I would recommend maintenance without an appointment. I would recommend More

I had an outstanding experience working with Mike and the team at the Jacobs Mitsubishi Wesley Chapel. From the very beginning, Mike was professional, responsive, and incredibly patient. I live nearly two h team at the Jacobs Mitsubishi Wesley Chapel. From the very beginning, Mike was professional, responsive, and incredibly patient. I live nearly two hours away, so I chose to handle almost the entire process by text message. Mike accommodated that completely and never pressured me. He answered countless questions, provided photos, videos, inspection information, battery health data, tire measurements, CarFax reports, and kept me updated every step of the way. What impressed me most was his transparency. If he didn't have an answer immediately, he told me so and followed up. He honored pricing changes, worked hard on my trade value, and made the entire process feel straightforward and stress-free. I also want to thank David, the sales manager, who clearly worked behind the scenes to help make the deal come together. The professionalism and teamwork between Mike and David made a big difference. When I finally arrived at the dealership, everything was exactly as represented with the Tesla Model Y. There were no surprises, no games, and no pressure. The vehicle was in excellent condition, and the purchase process was smooth and efficient. Buying a vehicle can be stressful, but this was one of the easiest and most positive car-buying experiences I've had. If you're looking for a dealership that values honesty, communication, and customer service, I highly recommend asking for Mike. Thank you, Mike and David. I'm thrilled with my new whip and truly appreciate all of your help. More

First, I will say these guys have good deals on their vehicles. Very good pricing in their used market compared to similar vehicle sales in Florida. Ziad and the salesmen I worked with were very understa vehicles. Very good pricing in their used market compared to similar vehicle sales in Florida. Ziad and the salesmen I worked with were very understanding and good to work with and this rating should have no impact on them. My issue unfortunately came from maybe a lack of details to the used car inspection they supposedly go through before selling used cars. I purchased a Tesla from them and within 48 hours of ownership I had an Error coming up stating that I needed to get my vehicle serviced. I understand things happen, but when I took it into Tesla they stated this error message came up multiple times before I took ownership and was simply overlooked by the service department of the dealership. This issue was under warranty, but after 48 hours of ownership, the car sat in the Tesla shop for 5+ days. When I went back to the sales crew and management, all they said was sorry, but its under warranty so that is good......ehhh, not really a response I was looking at getting. Some sort of compensation or something for my troubles would have meant more to me than "sorry". At this point, it is what it is and I just needed to vent a little. Just look at it from my shoes, sitting without a brand "new-to-me" vehicle for days simply because the service department didn't do enough in the back end to resolve the issues before selling it, would really upset anyone. You live and learn. More

We had a great experience purchasing our car. The entire process was incredibly easy and efficient. From start to finish, the transaction took less than an hour, including all paperwork. Mike was The entire process was incredibly easy and efficient. From start to finish, the transaction took less than an hour, including all paperwork. Mike was amazing to work with—professional, knowledgeable, and responsive throughout the process. David and the team made everything smooth and stress-free. We truly appreciate the excellent customer service and would highly recommend them to anyone looking for a hassle-free car buying experience. Thank you again! More

Nearby dealership with excellent customer service and great technicians. Very easy to make appointments through the portal. great technicians. Very easy to make appointments through the portal. More

I can’t thank this team enough for helping me through a very tough situation. They never gave up on me and worked tirelessly to make a deal happen when it seemed impossible. Their dedication, professionali very tough situation. They never gave up on me and worked tirelessly to make a deal happen when it seemed impossible. Their dedication, professionalism, and commitment truly made all the difference. A special thank you to Mike, who was absolutely the best throughout the entire process. He kept me informed, fought for the best outcome, and genuinely cared about helping me succeed. If you’re looking for a business that will go the extra mile and stand by you every step of the way, I highly recommend them. Thank you again for everything! More

Jacobs gets me in on time, does the work, and gets me back on my way in a timely manner. back on my way in a timely manner. More

Great service and very professional. I definitely recommend this dealer and the sales man David Caquias he is very professional and will make you feel comfortable will not put pressure a I definitely recommend this dealer and the sales man David Caquias he is very professional and will make you feel comfortable will not put pressure at all. More