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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
February 13, 2015
Wonderful People From my first call to Jaffarian to the time I drove out on the road in my new Toyota Camry SE lease, I felt like part of their family. I would definit From my first call to Jaffarian to the time I drove out on the road in my new Toyota Camry SE lease, I felt like part of their family. I would definitely recommend this place to everyone. More
by Nancymariefay
Employees Worked With
Sarkis Shamshoyan
February 12, 2015
My Fifth Purchase at Jaffarian's This was my fifth new Toyota Corolla from Jaffarian's., including model years 2005, 2009, 2011, 2013 and 2015. Great deals and service every time. I' This was my fifth new Toyota Corolla from Jaffarian's., including model years 2005, 2009, 2011, 2013 and 2015. Great deals and service every time. I'll keep going back. Very pleased with them More
by jimmy
Employees Worked With
Sarkis Shamshoyan, Dale Whittredge, Mike Benoit, Maggie Paulino
February 12, 2015
Service Excellence Dale treats you like he would his own family. I would not buy a car or service my vehicle anyplace else but at Jaffarian Toyota. Dale treats you like he would his own family. I would not buy a car or service my vehicle anyplace else but at Jaffarian Toyota. More
by Mark
Employees Worked With
Dale Whittredge
February 09, 2015
Great Experience I had a great buying experience with Gary and everyone else who helped me. I also got to meet Mr Jaffarian who was also very nice. Gary listened to my I had a great buying experience with Gary and everyone else who helped me. I also got to meet Mr Jaffarian who was also very nice. Gary listened to my needs and helped me very much. I just got in a car accident days before and totaled my car. Gary was very understanding and didn't pressure me at all. I wasn't planning on purchasing a car right away but I did and I'm very happy with it. GREAT JOB by Gary and the whole team there!!! I will be doing my future business as well as sending others to this dealership. More
by mpg70
Employees Worked With
Sarkis Shamshoyan
February 03, 2015
new car Got the car I wanted; well satisfied with the process and price. People at the dealership were very friendly. May come back for new car in future. Got the car I wanted; well satisfied with the process and price. People at the dealership were very friendly. May come back for new car in future. More
by mstar
Employees Worked With
Sarkis Shamshoyan
February 02, 2015
Quick and Easy - Gary listened to my needs and got me into a great vehicle. I highly recommend the dealership and Gary. I will 100% go back to them when consideri - Gary listened to my needs and got me into a great vehicle. I highly recommend the dealership and Gary. I will 100% go back to them when considering my next purchase. More
by wirelessrosie
January 28, 2015
Excellent Experience I went on a Thursday to test drive a car where I was greeted by Xavier. The test drive was great. Upon returning from the drive I spoke with Jim who I went on a Thursday to test drive a car where I was greeted by Xavier. The test drive was great. Upon returning from the drive I spoke with Jim who sold my friend his truck. I left that night without a car, but returned on Saturday to talk numbers. We met with Jim first and were not able to settle on a price. We then spoke with Mike who closed the deal. I am so happy with the car. The staff at Jaffarian were fantastic, and I would recommend this dealership above others. More
by redsoxrus
Employees Worked With
Mike Benoit
January 26, 2015
new car purchase This is my 8th car purchased from Jaffarians over the past 20 years have been pleased and always a pleasure to do business with Louis This is my 8th car purchased from Jaffarians over the past 20 years have been pleased and always a pleasure to do business with Louis More
by nancy
January 24, 2015
Exceptional Sales Team Met & Exceeded my Expectations Excellent customer service at the Jafferian Toyota. Thank you for getting me a 2015 Toyota Highlander.(Black on Black)Classic Am so proud of your Ja Excellent customer service at the Jafferian Toyota. Thank you for getting me a 2015 Toyota Highlander.(Black on Black)Classic Am so proud of your Jaffarian team.Everyone was friendly and made me feel comfortable. Xavier Casiano the SalesPerson went beyond and exceeded my expectations and got me exactly what i wanted,my taste,my colors and any other additional parts,such as Navigation,Car alarm,Remote Start & Car DVD system. He worked with me right from day one and kept me in touch with the process,until the delivery day. Xavier is very Knowledgeable about everything on my Car.I highly recommend him and his team.I can't stop telling my Family and Friends how professional he was and team. Truly Execeptional!!! More
by Samrack
January 23, 2015
Turned out to be my one and only stop to buy a car! The entire Jaffarian team made me feel very comfortable during the entire process. Everyone was friendly and welcoming from the time I walked in the The entire Jaffarian team made me feel very comfortable during the entire process. Everyone was friendly and welcoming from the time I walked in the door. Louis was very knowledgeable about all of the different model cars I was looking at. He was very patient and spent a lot of time explaining everything to me about the vehicle I was interested in and worked extremely hard with Jim to come up with a deal that was within my budget for the car I wanted. I will recommend Jaffarian to anyone who is looking to buy a car. It was my one and only stop. Thank you so much! More
by Annette
