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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
January 01, 2015
Stephanie was very easy to work with I enjoyed working with Stephanie. She was down to earth and easy in conversation. I might say she was one of the most genuine sales people I've encoun I enjoyed working with Stephanie. She was down to earth and easy in conversation. I might say she was one of the most genuine sales people I've encountered! It would have been nice to get a lower price but I am mostly happy with the deal. The car drives like a charm. I also enjoyed Harley in Finance. He did not pressure me into anything but reviewed everything with me. More
by gold2010
January 01, 2015
Great! Excellent buying experience and a great profetional saleman. I will recoment this dealership to any friend or relative for their future car buying con Excellent buying experience and a great profetional saleman. I will recoment this dealership to any friend or relative for their future car buying considerations and services. More
by Victor Ng
December 29, 2014
Jonathan Mazza was helpful and friendly Good experience at this car dealer when I got my Toyota Highlander 2015. The customer service was great and they did have the car I wanted in stock. Good experience at this car dealer when I got my Toyota Highlander 2015. The customer service was great and they did have the car I wanted in stock. More
by olw
December 28, 2014
I saved so much time and hassle! I went in to see if quoted price was real. Not only was it real, but doug made me feel confident and comfortable. We made the deal right away. I went in to see if quoted price was real. Not only was it real, but doug made me feel confident and comfortable. We made the deal right away. More
by Joey C
December 27, 2014
Excellent experience Great experience overall. Initial contact was via internet and once I visited the dealership and worked with Justin, we were able to complete the dea Great experience overall. Initial contact was via internet and once I visited the dealership and worked with Justin, we were able to complete the deal very quickly. More
by scott
December 25, 2014
Fantastic My experience with Jaffarian was wonderful. I am from Michigan and they were very informative and cordial. Best car buying experience I've ever had. My experience with Jaffarian was wonderful. I am from Michigan and they were very informative and cordial. Best car buying experience I've ever had. More
by gibbie13
Employees Worked With
Trevor Fanning
December 24, 2014
Very helpful and friendly staff I like the feel of a local dealership without the huge mega conglomerate operation. Allows for a better buying experience. Their sales and service are I like the feel of a local dealership without the huge mega conglomerate operation. Allows for a better buying experience. Their sales and service areas are clean comfortable. More
by Meshow
Employees Worked With
Joshua Shepard
December 23, 2014
Awesome service Excellent service, helpful and very understanding of my needs for what I wanted in a vehicle. They were very kind and understanding. Would recommend t Excellent service, helpful and very understanding of my needs for what I wanted in a vehicle. They were very kind and understanding. Would recommend this place to anyone. More
by Naty88xo
December 23, 2014
Positive experience at Jaffarian Toyota Doug was very helpful and professional when I leased my RAV4. I would recommend him to my friends and family. He was honest and there was no pressu Doug was very helpful and professional when I leased my RAV4. I would recommend him to my friends and family. He was honest and there was no pressure to buy. More
by Mollygolly67
December 23, 2014
Superior customer service! From the moment you are greeted at Jaffarian, every employee goes above and beyond to make your car buying expeirence a positive one(they literally ho From the moment you are greeted at Jaffarian, every employee goes above and beyond to make your car buying expeirence a positive one(they literally hold the showroom door open for you!). It truly is a team based environment, and a friendly one too. Our salesperson Doug was personable yet professional. He worked hard to find us the car we wanted at the price we were comfortable with. I was a loyal Toyota driver before, but now I am loyal Jaffarian buyer! See you when our lease is up!! More
by JRizzo
Employees Worked With
Lucas
