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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
September 27, 2014
Buying a vehicle Overall I had a great experience purchasing a vehicle from Jaffarian. Everyone that work with me from the manager to my sales rep. (Gary Simard) were Overall I had a great experience purchasing a vehicle from Jaffarian. Everyone that work with me from the manager to my sales rep. (Gary Simard) were very friendly, professional and easy to work with, GOOD JOB! I would recommend Jaffarian's as a place to shop. I would not have said that a few years back when I had my volvo serviced there very BAD EXPERIENCE! More
by HRJ1
September 27, 2014
Jaffarian is Terrific I was looking for a very rare pick up at the end of the model year - only 3 left in all of New England. Jaffarian committed to getting it for me and I was looking for a very rare pick up at the end of the model year - only 3 left in all of New England. Jaffarian committed to getting it for me and still gave me an awesome price despite other dealers who wanted to hold out for the max price given the high demand/low stock for these. My salesman was terrific and didn't try to sell me any extras. Ditto the business manager (you know how they try to get you to go for add-ons). Will definitely go back for my next vehicle. More
by wcastonguay
Employees Worked With
Carl Rogers
September 25, 2014
Purchase of 2015 Toyota Corolla Louis M., Sales Consultant, was very friendly and helpful. He was able to answer all questinos and concerns that we asked. Harley has a very professio Louis M., Sales Consultant, was very friendly and helpful. He was able to answer all questinos and concerns that we asked. Harley has a very professional manner and is extremely thorough. More
by pmleary
Employees Worked With
Sarkis Shamshoyan
September 23, 2014
Car Search As with most everyone, I stepped into the car buying arena with a bit of trepidation. In the beginning of September I began a search for a new car. As with most everyone, I stepped into the car buying arena with a bit of trepidation. In the beginning of September I began a search for a new car. I went to a multitude of dealers and test drove a 2014 RAV4, a 2015 Outback, and a CR-V. All 3 cars had pluses and minuses, but I found the best value for my money would be to purchase a RAV4. I had first gone to another Toyota Dealer where I had previously purchased 2 other Toyota’s. They were quite fair on pricing and trade-in, but they were my first stop and I wanted to shop around and drive different models to find the right fit. When I decided on the RAV4, I wanted to find the best price and a reputable Toyota Dealer. In searching on CARS.COM I found that Jaffarian had the RAV 4 model and color I was interested in. Kristin Murphy was very timely in her follow up to my inquiry. I liked her demeanor on the phone and made an appointment to come in to see and drive the car of interest. Upon my arrival I was greeted by the friendly Jaffarian staff, whom thankfully were not overly aggressive. My salesperson was Trevor Fanning, who was professional, knowledgeable, courteous and the right bit of friendly. He won over my loyalty and trust. The Sales Manager worked with my financial requirements and we finally came to a mutual agreement on price. I then met with Harley Easton who thoroughly and patiently explained my service and finance options. Loved the technology in his office – great desk pad!!! All in all I had an excellent experience at Jaffarian. I picked up my new car today and am one happy camper. More
by Annie Cummings
Employees Worked With
Sarkis Shamshoyan, Trevor Fanning
September 23, 2014
Got the truck I wanted! Overall Great experience! They worked on the price of the truck i wanted and also worked with the price on my trade to get the payments where they nee Overall Great experience! They worked on the price of the truck i wanted and also worked with the price on my trade to get the payments where they needed to be without any hesitation. couldn't have driven away in my new Tundra without them! Super helpful and VERY friendly. Would recommend Jaffaian to anyone looking for a new vehicle. More
by Feddie1
Employees Worked With
Carl Rogers, Sarkis Shamshoyan
September 18, 2014
Return yet again This is my third vehicle from Jaffarian plus my wife has had four vehicles from there. We keep coming back to this dealership for several reasons. Fir This is my third vehicle from Jaffarian plus my wife has had four vehicles from there. We keep coming back to this dealership for several reasons. Firstly, we like Toyota. Secondly, we always get a good deal from the company. Thirdly, the staff we deal with are always friendly and helpful. And last, the after sales service is good. LIke I always say....Anyone can sell me a car, but it's what happens after the sale if there are issues. If I didn't get good after sale service and help, I would never return. Thanks. David Evans More
by davide463
September 17, 2014
Great dealership great sales people! Overall great experience with this dealership! Good atmosphere along with great prices. Staff was very friendly,accommidating, and would do anything t Overall great experience with this dealership! Good atmosphere along with great prices. Staff was very friendly,accommidating, and would do anything to meet your needs and expectations. Very happy with my purchase and would absolutely do business with them again in the future! More
by jake44
September 16, 2014
New Venza Purchase Our first visit to Jaffarian was only to pick up a brochure as we had very little time. The sales person understood our needs and ask no information b Our first visit to Jaffarian was only to pick up a brochure as we had very little time. The sales person understood our needs and ask no information but provided what we asked. On our next visit we knew what we wanted and we were helped by Gary Simard. He was very helpful and showed us a new and a pre-owned Venza. After we decided we wanted a new car with specific features he put in a search and was in contact with us to let us know how it was going until one was found. After we purchased the car he did an excellent job going over all the features and even setup my cell phone to work with the Toyota Entune application. He also told us to contact him should we have any question about the car. We are very pleased with the whole experience at Jaffarian. More
by irourk
September 12, 2014
First Toyota Thought I was a die hard "Buy American" until I did a little research and found Toyota has as much, if not more, American content than the Big 3. Man Thought I was a die hard "Buy American" until I did a little research and found Toyota has as much, if not more, American content than the Big 3. Many of my friends had good experiences with Toyota's, so I thought i would give them a try. Shopped around to three dealers, and gave the best price to Jaffarian, and they matched it. Stephanie kept me informed of where I stood, but did not give me the hard sell, which I much appreciated. When the truck came in, the dealership had it ready and did all the registry paperwork, etc. to get me on the road. Overall, very satisfied with the truck, and hope to be for the next many years. More
by drhath
Employees Worked With
Sarkis Shamshoyan
September 10, 2014
new buyer Excellent experience. Very easy to work with. Researched online. When I arrived the vehicle was out front and ready for the rest drive. Third vehicle Excellent experience. Very easy to work with. Researched online. When I arrived the vehicle was out front and ready for the rest drive. Third vehicle purchased here. More
by jmoughan
