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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
August 05, 2014
Thanks! Frank was truly exceptional. I initially went into Toyota with no intention to buy. I have to say, he went above and beyond to meet my expectations. F Frank was truly exceptional. I initially went into Toyota with no intention to buy. I have to say, he went above and beyond to meet my expectations. Frank carried a professional and friendly attitude. He made this experience a lot easier than expected. More
by mandarubino
August 03, 2014
Lexus driven for 258,000 miles, needed another reliable car I test drove a Mazda 6 and immediately began shopping online for the best Camry deal. The blind spots in the Mazda sedan would be hazardous when lane I test drove a Mazda 6 and immediately began shopping online for the best Camry deal. The blind spots in the Mazda sedan would be hazardous when lane changing. The Jaffarian dealership price matched, treated me as a customer should be treated and maintained excellent communication without sales pressure throughout. They were very accommodating when I ordered a full sized spare tire. I placed 4 stars under quality of work as my brand new car needs no work. I placed an email inquiry as to what price this dealership will sell me the fog kit for. If they make me a deal, then the quality of work rating will reach 5 stars. Having worked in pharmaceutical/biotech QC for 20 years, my compliments are far and few between. This dealership is to be commended as every facet is well run and customer oriented. More
by Shrewsburyan
Employees Worked With
Jena Buckman
July 31, 2014
Thank you! Carl Rogers and crew did a great job finding me the exact truck I wanted at an incredible price. Would definitely recommend this dealer to anyone! Tha Carl Rogers and crew did a great job finding me the exact truck I wanted at an incredible price. Would definitely recommend this dealer to anyone! Thanks guys! More
by bbtundra
Employees Worked With
Carl Rogers
July 30, 2014
very good service fast, met all expectations. I did not expect that I would get a new car the day I walked in to the dealer ship. I am very pleased. fast, met all expectations. I did not expect that I would get a new car the day I walked in to the dealer ship. I am very pleased. More
by stephen.hanson.965
Employees Worked With
Trevor Fanning, Sarkis Shamshoyan, Trevor Fanning
July 30, 2014
2014 Toyota Corolla Jon Mazza was very friendly and helpful and was not pushy at all. He worked with me to get me a great first car within my budget. I was more than sati Jon Mazza was very friendly and helpful and was not pushy at all. He worked with me to get me a great first car within my budget. I was more than satisfied with the service and help he provided. More
by amystamatopulos
July 30, 2014
Made it easy for a first time buyer I got the car I wanted for the price I wanted. I am very happy with the whole experience and would recommend working with this dealership. I got the car I wanted for the price I wanted. I am very happy with the whole experience and would recommend working with this dealership. More
by dan8
July 29, 2014
My Prius Is the Right Choice I had looked at several different types of cars and wanted to see what type of cars Toyota had to offer. I test-drove a Prius last Fall but I wasn't I had looked at several different types of cars and wanted to see what type of cars Toyota had to offer. I test-drove a Prius last Fall but I wasn't shown how it worked because it is a Hybred. It was a scary experience. When Alex Then showed me a Prius last week, I was very leary to drive one but Alex is very pleasant, informative and helpful. He showed me a few things that I didn't understand about the car and I realized that the Prius was the best car for me thanks to Alex's help and support. Sarkis was also very helpful and friendly as well. We did not feel rushed or pressured about anything. It was a positive experience. We would go back to Jaffarian again if we decide to buy a car. More
by minieri
Employees Worked With
Jenna Bucknam, Sarkis Shamshoyan
July 27, 2014
Made it Less Stressful Thank you to our sales person Jon Mazza and staff for making the process of getting our new car comfortable and easy. We appreciated the staff's knowl Thank you to our sales person Jon Mazza and staff for making the process of getting our new car comfortable and easy. We appreciated the staff's knowledge and excellent customer service. More
by egbnh
July 26, 2014
Love my new car !! I was impressed how smoothly everything went. Gary was able to find the car I was looking for in short order. He explained the process each step of I was impressed how smoothly everything went. Gary was able to find the car I was looking for in short order. He explained the process each step of the way. I wouldn't hesitate to recommend Jaffarian to friends and family!! More
by mnee
July 26, 2014
Camry LE SILVER! Everyone did a Great JOB finding the Car I wanted! Harley Did A Great Job had all the Paper work in order. Louis did a fantastic job in keeping me Everyone did a Great JOB finding the Car I wanted! Harley Did A Great Job had all the Paper work in order. Louis did a fantastic job in keeping me informed with progress of the car Thanks for putting on the side moldings and the touch UP paint! More
by crist8
Employees Worked With
Sarkis Shamshoyan
