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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
June 28, 2014
Great Experience Alex, Harley and Sarkis got me a great deal on a 2014 RAV4 XLE. Easy to deal with. No pressure. Quick and Easy. My wife loves the brand new car. Alex, Harley and Sarkis got me a great deal on a 2014 RAV4 XLE. Easy to deal with. No pressure. Quick and Easy. My wife loves the brand new car. More
by ed01
Employees Worked With
Alex Then, Sarkis Shamshoyan
June 27, 2014
My toyota My least favorite thing is car shopping but it was made a lot easier because of Jon Mazza. He was courteous, helpful and . I highly recommend him for My least favorite thing is car shopping but it was made a lot easier because of Jon Mazza. He was courteous, helpful and . I highly recommend him for your next car purchase. More
by pgauron0208
June 25, 2014
Used to new I was originally looking for a used car but the leasing options for a new Toyota Corolla were just too good to pass up. I dealt with Gary Simard and I was originally looking for a used car but the leasing options for a new Toyota Corolla were just too good to pass up. I dealt with Gary Simard and he was very helpful and made the whole process very simple. The day I went in and signed for everything was a Sunday and, since the registry was not open, I could not take home my new car that day, but when i returned Monday morning everything was ready to go for me and I did not have to wait very long, and the fact that they can do all of the registry paperwork and plates right there saved me the hassle of having to do it. Once I got my new car, Gary showed me all of the things in it, like the touchscreen, and answered all my questions. Quick and easy, I definitely recommend Jaffarian! More
by eshockwave86
June 25, 2014
Thank you Xavier ! Just got my car form Jaffarian and had the pleasure of working with Xavier. He is friendly, knowledgeable,professional and made the whole process as e Just got my car form Jaffarian and had the pleasure of working with Xavier. He is friendly, knowledgeable,professional and made the whole process as easy as possible. He answered all my questions. I got exactly what I wanted thanks to Xavier and his no pressure selling techniques. He is an asset to the sales department. I definitely would recommend Jaffarian and Xavier for anyone purchasing a new vehicle. Again, thank you Xavier More
by confalone17
June 25, 2014
Friendly I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your Sales Representative Xavier Casiano. W I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your Sales Representative Xavier Casiano. When I arrived at Jaffarian Auto Sales my expectations were not high because I thought I was not going to obtain a car that I could afford and I was not going to find someone that could speak to me in Spanish as well. To my surprise here came Mr. Casiano with a beautiful smile and he treated me as if I was part of his family. He made me feel very welcomed and because of him I am a proud owner of a Toyota RAV4. I would love to recommend your company to anyone who will be looking to purchase a vehicle in the near future. Keep up the good work! More
by endry1
Employees Worked With
Xavier Casiano
June 24, 2014
Best Vehicle We Have Ever Had We had our heart set on another Rav4 which would have made it our third. Our son had recently bought a Sienna and absolutely loves it. It had so man We had our heart set on another Rav4 which would have made it our third. Our son had recently bought a Sienna and absolutely loves it. It had so many features we love, plus now there's room for the grandkids, and our son and daughter in law when we get together. More
by eososa
Employees Worked With
Sarkis Shamshoyan
June 23, 2014
Customer Excellent customer service from start to finish. All staff was professional and curtious. Gary was extremely knowledgable and helpful with the whole t Excellent customer service from start to finish. All staff was professional and curtious. Gary was extremely knowledgable and helpful with the whole transaction. Would highly recommend Jaffarian to family and friends. More
by EmilyGorski3
Employees Worked With
Sarkis Shamshoyan, Dale Whittredge
June 23, 2014
Visita a la Tienda de Carros Toyota Estube mirando los diferentes vehiculos en la tienda, pero si estaba interesada en comprar uno en especifico; yo queria el RAV4. La verdad, elegi tres Estube mirando los diferentes vehiculos en la tienda, pero si estaba interesada en comprar uno en especifico; yo queria el RAV4. La verdad, elegi tres colores, dentro de ellos estaba el rojo, ese es el color del carro que acabo de comprar, la verdad, no me gusto el color, esta muy brillante, tendre que acostumbrarme a verlo. More
by Hopejulia52
June 21, 2014
Great dealership Jaffarian made my car buying experience very easy and pleasant. The dealership itself was very nice and everyone that I came into contact with was ver Jaffarian made my car buying experience very easy and pleasant. The dealership itself was very nice and everyone that I came into contact with was very friendly and helpful. Especially my sales associate Frank More
by carissae
June 19, 2014
Finally...After going through "THREE" Dealerships!!!!! I have been a toyota driver for the past twenty years. I have not had really good luck with any of them.....from Boston to New Hampshire (no names men I have been a toyota driver for the past twenty years. I have not had really good luck with any of them.....from Boston to New Hampshire (no names mentioned!). Either the Salespeople were taking me for a dope or the Service departments not having truly experienced people working on my vehicles. Needless to say, I was very leary of purchasing another Toyota from a Dealership. I decided to give Jaffarian Toyota a shot. I went to their dealership in Haverhill, met with a few salespeople, sat around and listened to customers and salespeople and how they interacted. I was impressed with what I saw and heard! I also have read many good reviews about Jaffarian Toyota, being around for 75 years gave me a little more confidence about dealing with a dealership that has been around for that long. I watched as the senior staff helped out the newbie sales people and saw the respect given to customers. I was introduced to Xavier Casiano who helped me above and beyond my expectations. He did everything in his power to get me the exact vehicle I wanted along with the exact options I specified. I was exceptionally happy in the way Xavier treated me and did whatever he could to make my buying experience top notch! I would definitely recommend Jaffarian and Xavier to anyone who is skittish about dealing with dealership salespeople and the whole buying process! Xavier is THE MAN!!!!!!!! More
by stripersteve
