Jaffarian Toyota

Sarkis is excellent, Carl was great but dropped off a little in the end. Service was quick and easy but I still had to fix what they installed when I left. Overall good experience and would recommend you little in the end. Service was quick and easy but I still had to fix what they installed when I left. Overall good experience and would recommend your dealership. I am not at all impressed with my new tacoma, I feel it is lacking in many areas and wish i could have experienced it before buying it would have definately had an influence as to what I purchased. More

Your finance person, Jon Kent made me wait for a long time to get my check approval with Capital One. And didn't return my phone calls. I still don't know how long it'll take to get my car! time to get my check approval with Capital One. And didn't return my phone calls. I still don't know how long it'll take to get my car! More

I would recommend anyone looking for a new or used car go to Toyota Jaffarian in Haverhill. I am 21 years old and didn't think a new car would be possible for me to get, but after successfully purchasing my to Toyota Jaffarian in Haverhill. I am 21 years old and didn't think a new car would be possible for me to get, but after successfully purchasing my first car in 2010, with the help of the friendly staff at Toyota, I turned to them for their help a second time. They went above and beyond my expectations to make it possible for me to get my 2013 Toyota Corolla SE at the best price possible by upping the trade value on my old car, and going out of their way to find a way to lower my monthly payments. I will continue going to them for service for the years to come. More

Made the attempt to trade in to purchase a new vehicle. Jaffarian Toyota in Haverhill Justified why people hate buying or trading in cars. The usual no value in your car and we want MSRP for ours. The sale Jaffarian Toyota in Haverhill Justified why people hate buying or trading in cars. The usual no value in your car and we want MSRP for ours. The sales person Louis was actually pleasant to deal with. once the sales manager got involved, it all went downhill from there. He made multiple attempts to de-value my cars worth by showing me a list of auction vehicles that he could get cheaper (completely ignoring the fact the cars were sight unseen, didn't have half the same options, or unknown condition). This was all after the salesman and I agreed on numbers. He explained that KBB value for my car is assuming your paying MSRP for theirs. I was ok with this. I usually only deal with invoice but since the bottom number was where I wanted to be, it was irrelevant. That quickly changed. This Manager actually made an attempt to cheapen my car saying something was hanging from underneath the front end. I had to explain to him it was normal working part of the car. The fact he even made this part of the negotiation was ridiculous. I made an attempt to explain to him by using the list of auction cars as examples wasn't comparing apples to apples but saying the process should be done like one compares diamonds. Before I had a chance to complete the sentence, he shouts out "now your saying your car is a diamond". Since he was obviously not listening I repeated, It was like "comparing" diamonds, as factors change, so do their value. if you want to use other cars as a reference, they better be in the same condition with the same options as mine. I had to remind him 2 separate times as he made 2 attempts to tell me I was saying my car was a diamond. That still doesn't beat his attempt to find something wrong with my car and make verbal note of it, resulting in me explaining to him it was a normal part of the car. Just an overall bad experience. I do not recommend this dealership if your planning to trade..... More

Great environment and friendly staff. Mr. Sullivan was able to work with me to get me in a car I wanted with an affordable payment and was very helpful throughout the entire process from start to finish. able to work with me to get me in a car I wanted with an affordable payment and was very helpful throughout the entire process from start to finish. I had spoken to Sean Saturday night to see if a deal could be reached. After talking some numbers, I went back the next day to purchase the car. Sean came in on his day off (Sunday) to meet me and finalize the process which says a lot about his customer service. I had a great buying experience at this dealership. More

I enjoyed my visit at Jaffarian. I found your Sales I enjoyed my visit at Jaffarian. I found your Sales and Management team to be most friendly, knowledgeable, and very efficient. Dealing with Tre I enjoyed my visit at Jaffarian. I found your Sales and Management team to be most friendly, knowledgeable, and very efficient. Dealing with Trevor Manning (my sales consultant) was very a rewarding and complete. I did not get the feeling of the typical automobile salesman genere' of the hustle and three-shell game rip off. I foound him to have an honest and sincere quality about him which I like and above all - respect. I also found your management staff Glenn, Rob, Jon, Johnathen and Sarkis also to be efficient and very knowledgeable, in closing the loop (so to speak). I left feeling that the job was well done and most important - COMPLETE. - which is the way I do business within my company as a Design Engineer. Two things I have to mention. First - I would liked to have gotton more than I received for MY 2004 and 2005 Trade-ins I know what the Black Book was on them and would liked kto have received close to that amount. I hope to see myself in your up coming promo video Bill Dawes 978-807-4456 All in all I would GIve Jaffarian 9 out of 10 Second - What I Did not notice afer I left was a what appeared to be abrasions on the edge of the driver's side door as though it had been opened against some other object. More

From the moment I walked in to Jaffarian toyota in Haverhill i was treated with the upmost respect. The customer service was great and they really worked with me to get the car I really wanted. They e Haverhill i was treated with the upmost respect. The customer service was great and they really worked with me to get the car I really wanted. They exploited several different possibilities in order for me to obtain the car that I wanted. The customer service was beyond helpful in making me more then satisfied with your company. They also helped me receive my car the very next day in order for me to use for work. They were in contact with me throughput the whole process from insurance to the RMV and more. More

Pretty much a flawless experience. Friendly, competent salesman who knew the product and who didn't try to sell us anything we didn't want. We were very focused customers, and Michael stayed on track with salesman who knew the product and who didn't try to sell us anything we didn't want. We were very focused customers, and Michael stayed on track with us and we purchased the kind of car we really wanted. Why did we have such a great experience: no pressure, just professionalism and listening. Listening on the part of the salesman is to us the most important thing. More

My experience with Sean and Sarkis were positive. However, my experience with Rob was quite negative. He was condescending and argumentative. This interaction truly turned my experience from "positiv However, my experience with Rob was quite negative. He was condescending and argumentative. This interaction truly turned my experience from "positive" to "I will not recommend this dealership". Additionally, although I am overall pretty happy with my current lease, it seemed as though the push from each member of the team was to 'sell what is on the lot' instead of finding me the "right" car (from a different dealership). There were a couple specific items that I explicitly asked for in a car: leather seats, sun roof and heated seats. Quite a bit of time was spent on finding the right color of the car with the right seats (leather and color) - almost exclusively looking at what was on the lot and therefore resulted in me leasing a car with undesirable seats. Again, I explicitly stated that I desired leather seats, sun roof and heated seats from the second I walked in the door, and I was therefore disappointed when I drove the car home and realized the car did not have heated seats. I have previously leased a car from another Toyota dealership and will be returning there for future purchases. More

From the moment I called the dealership and talked with John, my experience was very pleasant. Everyone on the floor was willing to help from sales to mechanics. Louis was a great salesman. Very down to John, my experience was very pleasant. Everyone on the floor was willing to help from sales to mechanics. Louis was a great salesman. Very down to earth and easy to talk and do business with. Sarkis was also very helpful in closing the deal. I am extremely happy with my purchase, my truck is emmaculate!! Kudos to everyone, especially Louis. I would definiitely recommend Jaffarains to anyone. Thanks.............Cheryl More