Jaffarian Toyota

We came to Jaffarian to check out the Rav4 and really did not plan on making a decision that day. We were very comfortable talking to Glenn Charette and did not feel pressured at all. It was like talking to not plan on making a decision that day. We were very comfortable talking to Glenn Charette and did not feel pressured at all. It was like talking to a friend or family member. We appreciated this, having been to car dealerships where they spoke to you as if they were reading from a script and seemed phony and robotic. Glenn took the time to go over several options with us of cars that were in stock and how they fit what we wanted. He went out on test drives in two separate vehicles with us. We never felt rushed and he took the time to answer all our questions. Rob Marcoux would also come over at times to help out,and also Sarkis Shamshoyan. They did not have a Rav4 with the color and options we wanted, and we were going to hold off. Then Rob found one at another dealership, and offered it to us at a good price. We ended up buying it that day, and picked it up later that week. Glenn kept in touch and contacted me during the week to keep me up to date on the progress of things. I felt that everything was up front and honest, and it was a friendly atmosphere where you felt at ease. The day we picked up the car, we met with business manager Lauren Fitzgerald. She also was very personable and took as much time as necessary to answer all our questions and explain things. Again there was no high pressure sales, and it was a comfortable and relaxed experience. Glenn spent time with us to go over the car and show us how different things work, and to connect the Bluetooth to my phone. I was very satisfied with every person we dealt with at Jaffarian and felt that they were all friendly and professional. I would highly recommend this dealership More

I bought a new cavalry blue fj cruiser from this dealership and it was a great buying experience. I was made to feel comfortable, and never pressured by either the salesman or the sales manager. T dealership and it was a great buying experience. I was made to feel comfortable, and never pressured by either the salesman or the sales manager. The salesman was very knowledgeable and helpful. I definitely will go back. I even got a phone call a few days after the purchase to make sure everything was fine with the new vehicle. Just an overall great buying experience. More

Louis was very professional. He responded quickly to my e-mail inquiries and was ready for my scheduled appointment. He is cheerful and relates well to the customer. Lauren was professional and went over a e-mail inquiries and was ready for my scheduled appointment. He is cheerful and relates well to the customer. Lauren was professional and went over all the finances with me. More

Dealership overall was very friendly. Sales staff were very helpful. Useful back and forth with faceless sales manager to negotiate the deal. Once deal was done very quick and efficient in getting paper very helpful. Useful back and forth with faceless sales manager to negotiate the deal. Once deal was done very quick and efficient in getting paperwork completed and car ready to be picked up. More

The guys were great in assisting us with buying a new truck. We told them what we wanted and what we could afford and they did an excellent job of helping us meet those goals. I would happily recommend y truck. We told them what we wanted and what we could afford and they did an excellent job of helping us meet those goals. I would happily recommend you go see them when looking for a vehicle. More

Jaysen was knowledgeable and helpful working with us. He apent much time teaching me about the Prius and then repeated it all again when I came to pick up the car. he went out of his way to have us feeled apent much time teaching me about the Prius and then repeated it all again when I came to pick up the car. he went out of his way to have us feeled relaxed and comfortable. John did an excellent job with the financing and got us an excellent interest rate. Nice location for a test drive compared to 114. Good coffee too! More

It was a pleasure dealing with Glenn when we purchased our new car. He gave us a very competitive price right from the start and was very helpful and accommodating throughout the process. our new car. He gave us a very competitive price right from the start and was very helpful and accommodating throughout the process. More

The sales force where very helpful. I had no intention to buy a car but by the end of the day they had me sold. buy a car but by the end of the day they had me sold. More

I am a repeat customer and I would recommend this dealership to everyone. Carl Rogers our saleman was wonderful, very informative, and very curtious, very professional. Sarkis Shamshoyan was just as dealership to everyone. Carl Rogers our saleman was wonderful, very informative, and very curtious, very professional. Sarkis Shamshoyan was just as informative and curtious. They made my experience a pleasureable one again.....The value and deal which I was given was excellant. Toyota products speak for themselves but the dealership makes it overall a pleasure!! More

In the past two months, my husband purchased a Toyota Tacoma and I purchased a Toyota Rav 4. Being a teacher and my husband a house painter, money can be tight. My commute to work is about 70 miles rou Tacoma and I purchased a Toyota Rav 4. Being a teacher and my husband a house painter, money can be tight. My commute to work is about 70 miles round trip. Needless to say, we needed reliable vehicles that no only saved us money, but one that would last for years to come. My husband and I cannot express what a fabulous experience we had. Louse Moneteforte was pleasant, professional, and had answers for our questions. He gave us the time we needed to make a decision, without being so assertive to make a sale, that we felt pressured (as this was our experience when dealing with Ira Toyota of Danvers). My husband purchased his truck two months prior to purchasing the Rav 4, and because of the wonderful experience we had, we felt an allegiance to purchase our next vehicle from them. Therefore, when it came to purchasing a new vehicle, such as the Rav 4, we called Mr. Moneteforte up and asked for his help specifically. I would recommend working with Mr. Moneteforte. He is not just out to make a quick sale, but tries to build a professional relationship with his customers. Ms.Fitzgerald was social, polite, and very accommodating. Again, yes, they are there to sell you a car, but not unless you are ready. The general manager came over, on 2 different occasions to make sure everything was well. After purchasing both vehicles, only a short time later, did the employees call, such as Mr. Moneteforte always did. He wanted to make sure we were satisfied. I was so impressed, I wrote an email to the CEO of Toyota to tell him of our experience. Please do business with Jaffarian. I assure you, you will be blown away! Sincerely, S.Milone-Martin More