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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
November 14, 2012
Went to a number of Toyota dealers in the area. Knew just what I wanted and emailed my requirements to Jaffarian after a good initial visit and test ride with Tyler. Received a quick reply with a really attr what I wanted and emailed my requirements to Jaffarian after a good initial visit and test ride with Tyler. Received a quick reply with a really attractive price. Looked around for a specific truck on a dealers lot but all needed to locate the vehicle I wanted. Could have done this anywhere, but the people at Jaffarian are great and the facility is top-notch, so I chose to do business here. Sales staff is personable, respectful, and informative. No surprises. Have not been in for service yet but believe that it will be a better experience at Jaffarian than at the mega dealer in the area. If our family needs another Toyota, Jaffarian will be our first stop. More
by dwstr
Employees Worked With
Sarkis Shamshoyan
November 14, 2012
Sales associate could not have been better, when I saw a car that was not for me, he steered me to one that I ended up buying. Sales Mgr. gave me a quote on my trade in towards a new car. When I ended up bu car that was not for me, he steered me to one that I ended up buying. Sales Mgr. gave me a quote on my trade in towards a new car. When I ended up buying a used car, he stuck to the original quote. Could not have been easier, I took delivery that day. The reason I went to Jaffarian to begin with was excellent service on my Rav 4 the last 5 years. They even welcome my dog as a visitor! More
by eddie's dad
Employees Worked With
Sarkis Shamshoyan
November 10, 2012
My Experience at Jaffarian was second to none. Right from the beginning Paul was open and honest. I appreciate seeing the "real" numbers upfront and the lack of sales pressure. You guys have a great t from the beginning Paul was open and honest. I appreciate seeing the "real" numbers upfront and the lack of sales pressure. You guys have a great thing going and are now highly recommended by me. Thank you. ~Eric More
by masscomguru
November 10, 2012
Working with Carl Rogers was great.I told him what I was looking for and he showed me what he had and let me decide-no pressure. I left there feeling that I had purchased a vehicle at a reliable dealership looking for and he showed me what he had and let me decide-no pressure. I left there feeling that I had purchased a vehicle at a reliable dealership More
by rdpack
Employees Worked With
Carl Rogers
November 07, 2012
When I did my online search for whatever reason Jaffarian didn't even show up. Jaffarian was the first dealership I went to, my first test drive - and this was all on the recommendation from my parents Regin didn't even show up. Jaffarian was the first dealership I went to, my first test drive - and this was all on the recommendation from my parents Regina and Gerry Seely - who bought a car from Jaffarian years ago. Although I came into the dealership knowing what I wanted, Louis' soft sale pitch was perfect for me. I never felt pressured - if I had I would have walked right out. I am so excited to now own my very first car! More
by seely3500
Employees Worked With
Sarkis Shamshoyan
November 01, 2012
I brought my 2011 Scion XB in for a potential oil leak due to hitting something on the highway. Dale was able to fit me in within the day, set me up with a rental car, and discovered the problem within tw due to hitting something on the highway. Dale was able to fit me in within the day, set me up with a rental car, and discovered the problem within two hours of drop off of the car. Great communication and the service department stood by their work and repaired the problem. More
by lmiddlekauff
Employees Worked With
Dale Whittredge
October 31, 2012
This has been one of the best experiences, by far, we had in a car dealership. Just to keep the long story short, we purchased a Highlander Hybrid that we did not even expect we will be getting for the price in a car dealership. Just to keep the long story short, we purchased a Highlander Hybrid that we did not even expect we will be getting for the price. We worked with Louis, Rob, Sarkis and Lauren and everyone did a great job. Louis exactly knew what we were looking for and was very friendly and helped us choose the right vehicle at the right price. He helped us understand every little thing and did a great job. The team by and large is the best team to work with if anyone is planning to purchase from a dealership. I highly recommend these guys. In general it was a cake walk for us and we loved working with Louis and team. Keep up the good work! More
by ganeshrswamy
Employees Worked With
Ganesh Ramaswamy, Sarkis Shamshoyan
October 29, 2012
I have purchased many cars over the last 30 years, and I have to say this purchase of a new Toyota Tundra as the best experience to date. Jaffarian Toyota brings customer service to the next level. What have to say this purchase of a new Toyota Tundra as the best experience to date. Jaffarian Toyota brings customer service to the next level. What I like best about working with Carl it that he honestly works to get you the best price possible. More
by jhcolburn
October 29, 2012
FROM Christina Blamire, who I talk to on line. To Mr. Sarkis Shamshoyan, who I met at Jaffarian. Were very kind with no pressure tactics to sell me a truck. WE did have a big mistake, but it was fixed to Sarkis Shamshoyan, who I met at Jaffarian. Were very kind with no pressure tactics to sell me a truck. WE did have a big mistake, but it was fixed to keep me smiling. More
by foggyday1
Employees Worked With
Sarkis Shamshoyan
