
Jaffarian Toyota
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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My wife and I test drove a Prius and a Prius V in order to determine which vehicle ( if either) we may be interested in purchasing. Mike Kemp, without as much as asking for our drivers licences, took us ou to determine which vehicle ( if either) we may be interested in purchasing. Mike Kemp, without as much as asking for our drivers licences, took us out in both vehicles. We left without discusing price. In the two weeks it took for my wife to conclude that she wanted the Prius, we got one e-mail from Mike thanking us for coming in. There was absolutely no presure to buy or to even come to a quick decision. Rob Marcoux examined the Rav4 we were thinking of trading in, and treated us with the same respect and professionalism as did Mike. When we decided on the Prius two weeks later, we offered the price that we felt was fair. We dealt with Mike and Sarkis Shamshoyan. We negotiated a deal a few hundred dollars more than our initial offer in a calm and friendly give and take, both parties explaning their rational. We were treated profeesionally throughout the process, even after the paper was signed and the deal completed. We were introduced to the servive manager, toured the facility, etc. We are confident that if problems arrise, and to this point there have been none, that we will be treated with the same care and professionism that we encounted in the purchase process. Consequently, we could not be more pleased, and for the reasons stated above, absolutely recommend Jaffarian. More
Working with Jim was a breeze. He was funny, patient and got the job done quickly. Working with Dennis, the biz mgr. was a little more tense and not as warm and friendly as the service received from Ji got the job done quickly. Working with Dennis, the biz mgr. was a little more tense and not as warm and friendly as the service received from Jim. More
Friendly atmosphere, made me feel at ease with my first vehicle purchase, worked to accommodate my preferences and limitations, felt as though I was just generally treated with respect. vehicle purchase, worked to accommodate my preferences and limitations, felt as though I was just generally treated with respect. More
This is the second car we purchased from Louis. As we This is the second car we purchased from Louis. As we live in Vermont, this was done completely over the phone. Louis found the Sienna we wanted, we This is the second car we purchased from Louis. As we live in Vermont, this was done completely over the phone. Louis found the Sienna we wanted, we worked out the pricing and with no hassles, no manager calling to 'help'- none of the usual car buying headaches Louis performed with skill, attention to detail and with good humor. Another great detail- after shopping 4 other dealers Louis was the only salesperson to call back. He answers the phone every time, has all the answers and a few suggestions. Old fashioned good business skills. We will definitely call Louis again for our next car. More
The entire experience (purchase) was comfortable and not pressured. The sales staff was knowledgeable and listened well to my needs. Mike Kemp was great to work with, very professional. pressured. The sales staff was knowledgeable and listened well to my needs. Mike Kemp was great to work with, very professional. More
Louis was pleasant, no hard sell. There was none of the nonsense usually associated with car sales. He was straightforward and kept to his word. I was a very simple process. Agi Klausz-Baier nonsense usually associated with car sales. He was straightforward and kept to his word. I was a very simple process. Agi Klausz-Baier More
everything was great. the price came to right about where i wanted it. ken was nice and easy to deal with. my only complaint was there was some confusion with sarkis about me picking up the car saturday. i wanted it. ken was nice and easy to deal with. my only complaint was there was some confusion with sarkis about me picking up the car saturday. other than that everything was easy thanks. More
Carl was very friendly, respectful and accomadating. I would recommend Carl and Jaffarian Toyota to anyone. Very pleased that Mr. Jaffarian took the time to meet me. Thank you, Dave Kessling would recommend Carl and Jaffarian Toyota to anyone. Very pleased that Mr. Jaffarian took the time to meet me. Thank you, Dave Kessling More
I was in the market to lease a Toyota RAV4. I felt like I was treated fairly by everyone involved and I believe in the end everyone was happy; I received what I felt was a fair deal without any contentious I was treated fairly by everyone involved and I believe in the end everyone was happy; I received what I felt was a fair deal without any contentious negotiations. I would tell my friends and family to purchase from them. No complaints. More