Jaffarian Toyota

Dale answered my internet request for information on a Dale answered my internet request for information on a few different vehicles and assisted me in choosing the correct vehicle for my needs. He was Dale answered my internet request for information on a few different vehicles and assisted me in choosing the correct vehicle for my needs. He was diligent and helpful from the start to finish. Well done and I'd go back to Jaffarian in the future . Thanks very much. ! More

My experience could not have been more pleasant. I was given a complete tour of the facility and was never pressured into buying anything. The Owner Mr. Jaffarian even spent some time going over the histo given a complete tour of the facility and was never pressured into buying anything. The Owner Mr. Jaffarian even spent some time going over the history of the business and expended ample time to tour the facility with us. It was a very low pressure experience that will certainly have us going back in the future. More

There is an interminable amount of waiting involved in the process, which is extremely irritating. Mike was very helpful, but he didn't disclose various fees, which may have been by design, in which case the process, which is extremely irritating. Mike was very helpful, but he didn't disclose various fees, which may have been by design, in which case his behavior was duplicitous, but finding out about these extra fees after the negotiation was complete was an extremely distressing surprise in any case. The approach of pretending to negotiate and pretending to provide customer service when the reality is that there is really no negotiation and lots of waiting around is not a good business model b/c all of the dissembling leads to a lack of trust. More transparency is strongly recommended. More

The overall experience at Jaffarian was pleasant because the staffs there are friendly and very welcoming. The sales person simplified my first time experience as a car owner. He gave us a very thorough d the staffs there are friendly and very welcoming. The sales person simplified my first time experience as a car owner. He gave us a very thorough detail about the car. He answered every question I had for him. On the day of the delivery, he also fulfilled all the tasks I had in my mind even before I asked him. He made my first time experience less stressful with his pleasant attitude. More

I found that John was very knowledgable and willing to take as much time to go over everything the car had to offer. My new car, 2012 XLE Camry, had tons of features and it would have taken me forever to take as much time to go over everything the car had to offer. My new car, 2012 XLE Camry, had tons of features and it would have taken me forever to figure everything out but John was there for every question I had. I highly commend the dealership for having such an outstanding sales rep. He is a credit to your company. Thank you Patt Lynch More

My experience at Jaffarian was very positive. Louis was very helpful, personable and professional. He was responsive to requsts, all in all great job. Thank you!! So far I am happy. very helpful, personable and professional. He was responsive to requsts, all in all great job. Thank you!! So far I am happy. More

Though there was not a large selection of the specific vehicle I wanted, they were very willing to search other dealerships to find the exact one that I wanted. Everyone was very informative and helpful vehicle I wanted, they were very willing to search other dealerships to find the exact one that I wanted. Everyone was very informative and helpful in the buying process. Though the financing part took much longer than it should have, the sales man and manager did everything perfectly. I love the car so far and am very happy. While waiting for all the financing to go through, the sales man was very nice and kept checking to see if I wanted coffee, food, anything. Other than the financing issues, it was a pleasure to do business there. More

I have worked with this dealership in the past. (This is my 3rd Rav4) I am always impressed with the customer service. The owner Gary Jaffarian is very approachable - cares greatly about what he does, and i my 3rd Rav4) I am always impressed with the customer service. The owner Gary Jaffarian is very approachable - cares greatly about what he does, and it shows. It trickles down to everyone that works there. I will be a lifetime customer with this dealership. More

From the time my Wife and I came into the Dealership it From the time my Wife and I came into the Dealership it was nothing but a GREAT EXPERIENCE. They were everything we wanted and received. Barbara From the time my Wife and I came into the Dealership it was nothing but a GREAT EXPERIENCE. They were everything we wanted and received. Barbara & Jeffrey King North Andover, MA More

Louis Monteforte treated me with respect,patient, he ansewered all of my questions. I felt my decision to purchase the corolla was not pressured. I was however frustrated with how long it took to com ansewered all of my questions. I felt my decision to purchase the corolla was not pressured. I was however frustrated with how long it took to complete the paper work after I agreed on the price. Louise kept me informed of the delays, but I would like to have spent less time waiting for the compleation of the purchase. I enjoyed meeting the owner of Jaffarian. He spoke of the history and pride of the Jaffarian Family Dealer Ship. I was greated by many staff as I entered and exited the dealer ship. More