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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
April 06, 2018
Chris holder and tom b were amazing. They worked with me My experience was absolutely amazing. They sincerely care about their customers and didn't stop until I was happy in a new vehicle. I would recommend My experience was absolutely amazing. They sincerely care about their customers and didn't stop until I was happy in a new vehicle. I would recommend this place and these wonderful people to anyone More
by Christy336
Employees Worked With
Tom Blanchette, Chris Holder, Ryan Honda
April 02, 2018
Great Customer Service!! Buying a new car can be very stressful, but my experience at Jaffarian Toyota was great! My salesperson, Devon and the team he worked with made this a Buying a new car can be very stressful, but my experience at Jaffarian Toyota was great! My salesperson, Devon and the team he worked with made this an enjoyable experience. Thank you Devon, Shayne, Ryan and Jason!! More
by Darl31
Employees Worked With
Devon, Jason Weeden, Shayne Tate, Ryan Honda
March 30, 2018
a win win buying experience Attentive, professional experience at every contact from initial phone call through the entire buying experience. You should be very proud of your ent Attentive, professional experience at every contact from initial phone call through the entire buying experience. You should be very proud of your entire sales and finance team, they are knowledgable, and positively responsive. More
by Robert Bradbard
Employees Worked With
Francesca Hamilton, Jason Weeden, Chris Holder, Richard Defusco
March 26, 2018
New Vehicle Lease Great experience with both Gary and Francesca. Very competitive pricing and very smooth, hassle-free process. One of the best car buying experiences Great experience with both Gary and Francesca. Very competitive pricing and very smooth, hassle-free process. One of the best car buying experiences I've ever had. More
by scott
Employees Worked With
Francesca Hamilton, Gary Clark
March 25, 2018
Recall Outstanding service, I recommend to everyone. Needed to replace my rear gate and they took care of everything, got a free rental they also clean my S Outstanding service, I recommend to everyone. Needed to replace my rear gate and they took care of everything, got a free rental they also clean my SUV in and out.,, very happy. More
by Santos
Employees Worked With
Mark DeFrancesco
March 20, 2018
State Inspection I called for an appointment and got a live person. I was greeted Promptly in the drive in area. Car was ready in a good time. Car has had no proble I called for an appointment and got a live person. I was greeted Promptly in the drive in area. Car was ready in a good time. Car has had no problems so far. More
by Gilbert
Employees Worked With
Service - Marques Dorvalmar, Mark DeFrancesco
March 07, 2018
Great deal, great follow up I bought a pre-owned 2012 Toyota Tacoma for my son around Christmas. Jaffarian had a great price on the truck, but provided an additional military di I bought a pre-owned 2012 Toyota Tacoma for my son around Christmas. Jaffarian had a great price on the truck, but provided an additional military discount as my son is active military in the Air Force. Salesman, General Manage, and Business Manager were all courteous, professional, and no nonsense with this transaction. We took delivery three days later, went to Jaffarian Toyota on our own mis-communication and although Jaffarian Toyota was not expecting us, and was in the process of cleaning up from a snow storm, they managed to get the truck prepped and cleaned with a new inspection sticker in a timely manner. Due to the two snow storms that week, and moving car inventory all over the lot, they lost the spare set of keyes, but assured us they would find them and mail them to us, they did that as well. We would buy from them again, I tend to prefer family owned dealerships over the big advertising, mega car dealers who sell you a car and forget about you. More
by David Flintstones
Employees Worked With
Jason Weeden, Jose Ferreira
March 04, 2018
Great purchase It was a smooth and honest business. Service at Jaffarian Toyota by Ray was excellent. I wish I could test more plug-in Prius, but testing 3 cars was It was a smooth and honest business. Service at Jaffarian Toyota by Ray was excellent. I wish I could test more plug-in Prius, but testing 3 cars was sufficient for the decision. More
by Boston Terrier
Employees Worked With
Raymond Pierre
February 27, 2018
Efficient friendly service Service at Jaffarian has always been great. The ease of scheduling an appointment online is a plus. From the moment you drive your car into the servi Service at Jaffarian has always been great. The ease of scheduling an appointment online is a plus. From the moment you drive your car into the service bay everyone is friendly and helpful. I love the video assessment emailed and texted from the mechanic showing the areas inspected. The service reps are knowledgeable and answer all questions. Pick up and payment is fast and easy. I highly recommend Jaffarian for service and sales! More
by Liz
Employees Worked With
Louis Rylant
February 24, 2018
Easy Buying Experience Found the car on-line, requested internet pricing. Excellent pricing offered on this vehicle Chris Holder easy to deal with, he lived up to his prom Found the car on-line, requested internet pricing. Excellent pricing offered on this vehicle Chris Holder easy to deal with, he lived up to his promises. Highly recommend Chris Holder for his professionalism during the negotiation Car was ready next day for pickup Jeff H. More
by Jeff H.
Employees Worked With
Jason Weeden, Chris Holder
