
Jaffarian Toyota
Haverhill, MA
Filter Reviews by Keyword
By Type
Showing 2,028 reviews
Simple and painless purchasing experience. Staff did an excellent job of explaining vehicle and financing options, and worked with us to get payments down to our target range. My previous vehic Staff did an excellent job of explaining vehicle and financing options, and worked with us to get payments down to our target range. My previous vehicle was totaled, and Jaffarian had me in a new vehicle in 5 days, with a rental for my insurance allowance rate in between. More
Buying a brand new 2017 Highlander LE Plus (PY inventory) I was looking for a new 2017 Highlander. Jaffarian gives me the most reasonable price. The offer is very informative. Follow up questions are answered I was looking for a new 2017 Highlander. Jaffarian gives me the most reasonable price. The offer is very informative. Follow up questions are answered immediately and to the point. The visit and test drive is very pleasant and the car salesman (Glen Davis) is very professional, attentive, and no pushy. Negotiation is very courtesy and we reach the agreed price without tussling. Paperwork is quick and the car is spotlessly ready and delivered on time. I would definitely recommend my friends to check out this dealer first before others. More
New purchase I've been a customer of Jafferian Toyota for many years and again, they've exceeded my expectations. Huge thanks to Gary Clark and Richard for making I've been a customer of Jafferian Toyota for many years and again, they've exceeded my expectations. Huge thanks to Gary Clark and Richard for making my experience a pleasure and pain free. Also to Gary Jaffarian for always making me feel the love when I go back for whatever the reason!! He remembers details of my first purchase of not only one vehicle but two!! His dad Richard (RIP) was a major part of that deal. I love my new Highlander and love my 2 salesmen, Gary Clark and Richard, you've made me one happy lady!!! More
Purchased New RAV-4 Very nice dealership, excellent sales dept.. Traded in a Ford Fusion for the 2018 RAV-4. I like the higher distance from the ground seating of the R Very nice dealership, excellent sales dept.. Traded in a Ford Fusion for the 2018 RAV-4. I like the higher distance from the ground seating of the RAV-4, easy on the knees. I very much like all the safety features in the new Toyota. The back up camera is excellent and the lane departure warning system is excellent. Have not had the car long enough to have experienced and know all the features yet. Learning how to use something new every day. So far I love it, and I feel so much safer in this vehicle. My salesperson, Tom Rosenthal, was the best. Very nice to work with and took the time needed to answer all my questions. Great experience overall. More
Purchased new 2018 Highlander XLE AWD I knew what I wanted when I arrived at Jaffarian. I had done my research and wanted to test drive the car to be sure it was what I wanted. Richard set I knew what I wanted when I arrived at Jaffarian. I had done my research and wanted to test drive the car to be sure it was what I wanted. Richard set it up for me and I actually ended up getting the car I test drive. Wanted a different color that was just delivered so they got that for me while I was driving the car. I feel I got a good deal and exactly what I wanted. They had a great selection. Richard was very helpful, patient and not pushy at all. It was an enjoyable experience, unlike experiences I have had at other dealerships. They have gained my trust. More
Purchase a new car Chris was awesome. He was very helpful & answered all my questions and addressed all y concerns. He was very courteous and professional and a pleasur Chris was awesome. He was very helpful & answered all my questions and addressed all y concerns. He was very courteous and professional and a pleasure to work with. I'll definitely be buying my next car from him! More
Excellent professional service. We were warmly welcomed the minute we walked in the door. We received courteous, professional and personable service throughout our visit. We will def We were warmly welcomed the minute we walked in the door. We received courteous, professional and personable service throughout our visit. We will definitely return. More
Excellent service tailored to our needs When we met Maggie Paulino we were both surprised by her youth but then even more surprised by her professional manner and thorough knowledge of cars. When we met Maggie Paulino we were both surprised by her youth but then even more surprised by her professional manner and thorough knowledge of cars. She went to great lengths to meet my needs, including making a trip to the Motor Vehicle Office to obtain the specialty license plate I wanted and doing it quickly enough that we were able to take delivery on the date we were promised. I had been planning on getting another hybrid but Maggie explained that as I was only driving 7000 miles a year on local roads and was looking to save money on the new lease, a hybrid wouldn't save me enough in gas to be worth the extra cost. I'm finding I get good mileage on the standard Camry and love the car. And Maggie, is terrific. I'll buy anything from Maggie anytime! More
Very good Service Salesman was there to help when we walked in and was very knowledgeable of products. We had many questions all were answered. At the time we has a c Salesman was there to help when we walked in and was very knowledgeable of products. We had many questions all were answered. At the time we has a couple of models, the corrolla and the camry that we were trying to decide on. He was patient as we test drove a number of cars to narrow things down in terms of model and options. He worked with the manager, Shayne, was willing to match or exceed the online prices we had received. All in all a very good experience. No pressure, pretty low key but very informative. More
excellent My experience was amazing, great customer service, answered all my question. I had the opportunity to work with a very professional rep. Will work aga My experience was amazing, great customer service, answered all my question. I had the opportunity to work with a very professional rep. Will work again with this company More