
Jaffarian Toyota
Haverhill, MA
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Awesome I brought my car in Monday to have a dented fender fixed - I was helped within a minute of walking through the door. I was assigned a 2017 Corolla ren I brought my car in Monday to have a dented fender fixed - I was helped within a minute of walking through the door. I was assigned a 2017 Corolla rental car- like mine, which made it very comfortable to drive as I was used to a Corolla-very smart. Wednesday morning my car was ready. I went to pick it up thinking the rental car was so clean, I really should clean mine.... My car looked like a new car, the repair was seamless and, the inside was as clean as the outside! The dashboard had been cleaned, the carpet - the windows! Everything. I drove my car home with the same feeling I had the very first day I drove it brand new off the lot. I am told I am not easily impressed but, I was absolutely impressed today with the quality of service, and the courteousness of the staff. Thank you! Sincerely, Joan Turner More
30k Service Checkup; Inspection Sticker and Auto Spa I dealt with Mark at the service desk and I couldn't have asked for a better person. He was considerate, thoughtful and very informative. He called I dealt with Mark at the service desk and I couldn't have asked for a better person. He was considerate, thoughtful and very informative. He called me as soon as my car was ready and it was ready in the time promised, actually a bit earlier. I can't say enough good things about Mark!! He's a valuable asset to Jaffarian! -Valerie More
Great service I am very glad that I chose Jaffarians to find my car. It was a pleasant experience. I will highly recommend them to all my friends and relatives. I am very glad that I chose Jaffarians to find my car. It was a pleasant experience. I will highly recommend them to all my friends and relatives. More
Traded Sienna for Highlander This is our 6th Toyota purchase at Jaffarian. Richard and Tom were excellent to work with. We really like owning Toyotas, but only wish owner and cu This is our 6th Toyota purchase at Jaffarian. Richard and Tom were excellent to work with. We really like owning Toyotas, but only wish owner and customer loyalty were better reflected in the offers the business makes. More
Recently leased 2017 Highlander The team at Jaffarian was such a pleasure to work with and made the whole experience so easy and painless. My husband and I got a great deal on a top The team at Jaffarian was such a pleasure to work with and made the whole experience so easy and painless. My husband and I got a great deal on a top of the line 2017 Highlander that we love! Our salesperson, Tom, was so knowledgeable and helpful, as was everyone else we came into contact with at the dealership. We'd definitely shop here again! More
Traded in my van for a lower payment. Great service. However after I left I seriously regretted not talking more about a different RAV4 they had in stock. I asked my for a lower payment. Great service. However after I left I seriously regretted not talking more about a different RAV4 they had in stock. I asked my sales guy to look into that and haven't heard back in 3 days now. More
Friendly and prompt service This is my second time coming in for service since Amy began at Jaffarian. She is always warm and friendly, offering top notch customer service! This is my second time coming in for service since Amy began at Jaffarian. She is always warm and friendly, offering top notch customer service! More
Very good service Although I had an appointment at 1:30 I had to waited until 2:15. However once the salesperson (Francesca) became available, she was fantastic. Very a Although I had an appointment at 1:30 I had to waited until 2:15. However once the salesperson (Francesca) became available, she was fantastic. Very amicable, knowledgeable and pleasant person to work with! More
20000 mile service I made appointment with Mark Defrancesco for later the same day. I was greeted promptly. Service was done quicker than I expected. Overall excelle I made appointment with Mark Defrancesco for later the same day. I was greeted promptly. Service was done quicker than I expected. Overall excellent service. More
First new CSR lease As with any dealership, price bargaining leads to less desirable payment monthly. This dealership kept up with the normal let's put you in this car t As with any dealership, price bargaining leads to less desirable payment monthly. This dealership kept up with the normal let's put you in this car to get your payment where you need it to be. In the end my payment was way off from where I need it to be. But being in the situation of my car being totalled (not at fault) the desperation to get a car certainly played a part in my final decision to go with a lease. More