
Jaffarian Toyota
Haverhill, MA
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Urgent concern with fluid leak Found a large oil puddle under Rav 4. Called Jaffarian Toyota, spoke to an extreme helpful and reassuring service rep ,Amy. I was able to immediatel Found a large oil puddle under Rav 4. Called Jaffarian Toyota, spoke to an extreme helpful and reassuring service rep ,Amy. I was able to immediately bring in vehicle and had a video made of under vehicle. Strange enough, no leak was found, but video made me feel confident in their findings. I was received a text from Amy with video and was able to respond back as well. Picked. Up vehicle shortly after and Amy took care of paperwork quickly. More
Maggie was wonderful. Maggie walked us through all the features of the Yaris. She was extremely informative. She even added my phone to Bluetooth. Thanks. The length of Maggie walked us through all the features of the Yaris. She was extremely informative. She even added my phone to Bluetooth. Thanks. The length of time we had to wait to see financial gentleman was unacceptable. He was very nice and quick once we got in to see him. More
good but disappointing When I arrived I asked if, in addition to washing my car after the service was completed, that they vacuum the interior. The person helping me said t When I arrived I asked if, in addition to washing my car after the service was completed, that they vacuum the interior. The person helping me said that they always include vacuuming. I told her that so far, that has not been the case, but I would very much like it today. After the service was completed, I went to my car to find that it had not been vacuumed. I went back to the desk and told the same person who had helped me before and she apologized and said it would be taken care of. A few minutes later, she said it was ready but I found that only the front seats and the top rug in front was done. The dirt and dog hair was still under the rugs and in the back. I did not go back to complain. I left rather frustrated. More
Very efficient service department. Love the ability to go on line to set up an appointment. The check in is quick and the service desk employees are very nice to deal with. Love the ability to go on line to set up an appointment. The check in is quick and the service desk employees are very nice to deal with. More
Great Service! I love my new Corolla and as a first time owner I was very confident with my decision. I appreciate all the help from Tom Rosenthal and Tom Blanchette I love my new Corolla and as a first time owner I was very confident with my decision. I appreciate all the help from Tom Rosenthal and Tom Blanchette. More
Pleasant and No stress whatsoever This dealership was top notch! Mary went above and beyond to make sure I purchased the right car I was most comfortable with. She was not pushy wh This dealership was top notch! Mary went above and beyond to make sure I purchased the right car I was most comfortable with. She was not pushy what-so-ever. After I decided to get the car the process was absolutely painless. So quick and professional. More
Toyota Corrola Purchased a Toyota Corolla from the folks here at Jaffarian. They cut me a great deal and the service was great. Everyonne was very courteous and pers Purchased a Toyota Corolla from the folks here at Jaffarian. They cut me a great deal and the service was great. Everyonne was very courteous and personable, and the enviornment was very comfortable. More
Leasing a toyota Very informative and professional service and patient with my questions! Francesca was very thorough in her training re: how the vehicle works and th Very informative and professional service and patient with my questions! Francesca was very thorough in her training re: how the vehicle works and the technology. More
Excellent service We brought our car in for some repairs, Mark worked closely with us and through the warranty to get these repairs done fast and at the best cost to us We brought our car in for some repairs, Mark worked closely with us and through the warranty to get these repairs done fast and at the best cost to us. It was fast and I always knew what the status was. It was a great experience. More
Great Dealership Bought a new Corolla. Mary Kate was great. Got a fair price and took delivery same day. The whole team easy to deal with. Love the car. This is our Bought a new Corolla. Mary Kate was great. Got a fair price and took delivery same day. The whole team easy to deal with. Love the car. This is our 2nd from Jaffarian More