Jaffarian Toyota

Easy purchasing experience! We worked with Tim D. who was customer focused and straight forward. We stopped on our way to vacation to test drive an advertised Toyota Highlander. We worked with Tim D. who was customer focused and straight forward. We stopped on our way to vacation to test drive an advertised Toyota Highlander. After a brief discussion, we settled on a price, trading in our current Highlander. Jason in the Finance department was pleasant, straightforward and easy to deal with. Tim and Jason had a busy day but were able to meet our expectations. Thank you. More

Very professional and knowledgeable of products Kim,Tim,Bruno awesome. Walked me through everything. Thanks to a great staff.Will be back and send referrals. Internet manager Kim is a very valuabl Kim,Tim,Bruno awesome. Walked me through everything. Thanks to a great staff.Will be back and send referrals. Internet manager Kim is a very valuable employee. More

Fast, professional and very thorough service experience. I was very pleased with the quality and thorough service that I received at this dealership. The service advisor was friendly yet professional. The wo I was very pleased with the quality and thorough service that I received at this dealership. The service advisor was friendly yet professional. The work performed was as usual for Toyota, very well done. More

phone response and service department Two reasons for my low rating. 1) I find the phone answering system extremely frustrating. This has happened more than once, but I will give an exampl Two reasons for my low rating. 1) I find the phone answering system extremely frustrating. This has happened more than once, but I will give an example from today. I called and followed the instructions to get to the service department. Then I got put on hold and within seconds got the original message back. After two loops of this (just to make sure it isn't a mistake) I dialed zero for operator and rather than telling me there is no one there, I got put back again to the original voice message. This is something so simple, but something that will prevent people from patronizing your dealership. 2) I made an appointment earlier this week for an oil change. By some miracle, I was able to reach someone at that point. I called back today and went through this loop to no where t(previously mentioned) to try to cancel my appointment. I finally gave up and used the chat feature on the website. It took the attendant quite some time to help me, but she told me that there was no appointment on the books. I wish I hadn't wasted my time trying to let them know, but I was trying to be courteous. More

New Lease Came in to lease a new vehicle for the 2nd time. Met with Richard to get a deal worked out that fit my needs. He provided great advice and we were a Came in to lease a new vehicle for the 2nd time. Met with Richard to get a deal worked out that fit my needs. He provided great advice and we were able to get the deal done that day. Very satisfied and will be back to jaffarian in the future. Would definitely recommend jaffarian to family and friends. More

GREAT CUSTOMER SERVICE !!!! I ENTERED TO JAFFARIAN TOYOTA CUSTOMER SERVICE WAS AWESOME FRIENDLY AND WELCOMING . THE SALEMAN (ADAM) GREAT SERVICE WORK WITH ME AND EXPLAIN EVERYTHI I ENTERED TO JAFFARIAN TOYOTA CUSTOMER SERVICE WAS AWESOME FRIENDLY AND WELCOMING . THE SALEMAN (ADAM) GREAT SERVICE WORK WITH ME AND EXPLAIN EVERYTHING ABOUT THE VEHICLE . WILL RECOMMEND 100% TO DO BUSSINESS WITH THEM VERY PROFESSIONAL EVERYTHING IS LEGIT!! THEY DID ALL THE PAPER WORK REGRISTER, PLATES AND INSPECTION EVERYTHING I JUST WENT TO PICK UP THE CAR THANKS GUYS!! More

welcoming, professionalism, honestly. A friendly team in a normal attitude, working with proprofessionalism, great place to buy a vehicle. They know what they are doing in Jaffarian, grea A friendly team in a normal attitude, working with proprofessionalism, great place to buy a vehicle. They know what they are doing in Jaffarian, great dealership. More

TACOMA RADIO PROBLEMS Had you look a second time into poor reception with radio. Found none although I still think it's the antenna which came loose at the start of proble Had you look a second time into poor reception with radio. Found none although I still think it's the antenna which came loose at the start of problem. Checked out You-Tube and there seems to be a history of radio problems with Tacoma's .Spent $100 + (I know you can't work for nothing) but think I'll go after market with new cables and maybe radio ! More

2003 Tacoma frame replacement The service rep(Amy)kept me up to date on what was happening with the Tacoma repair which took two months due to frame availability. I've been The service rep(Amy)kept me up to date on what was happening with the Tacoma repair which took two months due to frame availability. I've been driving it for a few days now and so far so good! More

Like I was number 1 My experience was excellent. Being a first time lease experience, I felt like all my questions were answered. the people I came in contact with were My experience was excellent. Being a first time lease experience, I felt like all my questions were answered. the people I came in contact with were friendly, warm and smiling! I didn't feel any pressure to "BUY". I have already referred 2 people to Jaffarian. More