
Jaffarian Toyota
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Very easy and accommodating Customer service and support is truly number 1!The staff was friendly and helpful .They truly believed in the products they sold and we're excited to Customer service and support is truly number 1!The staff was friendly and helpful .They truly believed in the products they sold and we're excited to convey thar message. More
The Ultimate Experience Couldn't have been more efficient. If I live long enough to buy another car I will be there. We would highly recommend Jaffarian'S as a place to go Couldn't have been more efficient. If I live long enough to buy another car I will be there. We would highly recommend Jaffarian'S as a place to go to buy a car. More
Top notch I went to the dealership and the folks there listen to the fact that I wanted a quick deal. Not slow and painful like most dealerships. I felt like I went to the dealership and the folks there listen to the fact that I wanted a quick deal. Not slow and painful like most dealerships. I felt like a VIP. The salesperson, manager, and finance dept were attentive to my needs. Would definitely purchase from them again. More
Great service ... wonderful experience! Customer service and workmanship 100% ... they even washed me car. Didn't try to push work that wasn't necessary. Great experience, I will never take Customer service and workmanship 100% ... they even washed me car. Didn't try to push work that wasn't necessary. Great experience, I will never take my Toyota anywhere else for service. The gentleman that drove me home and then brought me back to Jaffarian could not have been nicer. More
Great service Had to go in for my routine car maintenance. Made a appt for a Saturday. Was in and out in about 30 minutes and was happily surprised when they washe Had to go in for my routine car maintenance. Made a appt for a Saturday. Was in and out in about 30 minutes and was happily surprised when they washed my car. So far so good with this dealership. Thanks More
5000 mile service Jake at service desk was very accommodating answered all my guestions. Pretty straight forward service told me how long it would be and was actually d Jake at service desk was very accommodating answered all my guestions. Pretty straight forward service told me how long it would be and was actually done ahead of time. Very pleased. More
A lost hour and a half My visit was for an oil change. So, I planned my time by bringing my laptop. However, I discovered the internet had been turned off/disconnected. Furt My visit was for an oil change. So, I planned my time by bringing my laptop. However, I discovered the internet had been turned off/disconnected. Further, I was told that only one of the owners could 'reset' the server. There one no owner on site for the afternoon. This is very disturbing on several levels. 1) the owners trust Jaffarian employees to service vehicles, even my vehicle. 2) the owners don't trust ANY (and I mean NONE) of the employees to access a Jaffarian server to press a simple reset button! Why? 3) any customer who planned on working while waiting was not told, prior to surrendering their keys, that there was no internet, and there had not been any internet for the previous TWO HOURS at a minimum - this from other disgruntled customers - one with a very bored and ancy 10 year old boy. Internet access is expected and is an advertised part of the Jaffarian offering. To not inform customers in advance (of no available internet connection) casts a very negative cloud over my visit - especially when I learned that Service Department was aware of the problem with the internet and did not advise customers prior to taking customers' keys!! My car is no longer under the initial warranty. I will now look to have my oil changed elsewhere. Jaffarian willfully wasted my time. They earn zero stars for not being pro-active and going for the business, with no regard and no respect for their customers. That Mom with her son will not be back, and I won't either. POINT: ask if internet is up and running before surrendering your keys at Jaffarian!!! More
Great car Leasing experience I just went in to service my leased car, for the first time at this dealership and they were super friendly. It is near the end of my lease so I went I just went in to service my leased car, for the first time at this dealership and they were super friendly. It is near the end of my lease so I went to talk to sales while I waited to see what kind of offer I could get. Josh and Gary helped me right away. After just a couple of questions (which felt like I was talking to friends) I got an offer that was very much better than I expected. I was really surprised I didn't have to haggle. I think I am still surprised almost a week later. They made my lease renewal for a new car extremely enjoyable and very comfortable. I was very happy at this, considering my first experience with one of their sister dealerships was not a good experience at all. The process was so quick and easy, they did everything for me. I even got to drive the car home that day. You really took the stress right out of car shopping for me. I will continue to do business with Jaffarian and have already recommended them to others. Keep up the great work guys! More
CPO 2016 Toyota Camry, 12,000 miles. Every person we dealt with, from the sales person actually selling us the car, to each employee (including one who assisted us in getting a hot chocol Every person we dealt with, from the sales person actually selling us the car, to each employee (including one who assisted us in getting a hot chocolate), to all chief executives and managers, conducted themselves flawlessly and in a highly professional manner. The car is a peach, and I would not hesitate recommending Jaffarian to anyone. A real pleasure, ... . More
Cannot Say Enough Good Things I came to Jaffarian after shopping around a few other area Toyota dealers in the area based primarily on the recommendation of several friends that ha I came to Jaffarian after shopping around a few other area Toyota dealers in the area based primarily on the recommendation of several friends that had previously dealt with the dealership. From the minute I walked in the door (where I was greeted promptly) my wife and I were taken care of. I had made an appointment to come in and test drive a 2017 Toyota Tacoma and we were able to come in and drive the exact Truck I was looking for. The Sales Associate, John, was helpful but not pushy throughout the process. Having dealt with a few other dealers prior to coming in, I had a price in hand that was competitive, Jaffarian was able to beat it without any of the drawn out sales tactics that I had come to expect while buying a car. I got a great price on the truck I wanted and walked away happy. The finance manager, Jason, was also a pleasure to work with. He walked us through options on financing and warranties and was able to make recommendations based on my specific circumstance. At no point did it feel like he was looking to sell me something I did not need just to make a few extra dollars which meant a lot to me. Finally, when we were ready to drive out we met with Sarkis who was excellent to deal with. He has been in the business for a long time and you can tell he values building relationships with his customers. Based on my interaction with the entire staff at Jaffarian Toyota, I will absolutely be buying my next car there. More