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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
February 23, 2017
excellent! Service technician was courteous, knowledgeable, explained what was to be done and even brought to my attention that my sticker would expire in a few Service technician was courteous, knowledgeable, explained what was to be done and even brought to my attention that my sticker would expire in a few days and took care of it! More
by PJrav
Employees Worked With
John and service manager, Ben Collins
February 23, 2017
Excellent All sales people and managers went out of their way to help us. Excellent experience from start to finish. My wife and I were so impressed with our sa All sales people and managers went out of their way to help us. Excellent experience from start to finish. My wife and I were so impressed with our sale we have recommended the dealership to our close friends. More
by Planta219
Employees Worked With
Mr Blanchette finance, Sarkis Shamshoyan, Gus DelToro
February 22, 2017
Great service Whether interacting with the sales staff or the service staff Jaffarians can't be surpassed. The staff is friendly courteous and knowledgeable a very Whether interacting with the sales staff or the service staff Jaffarians can't be surpassed. The staff is friendly courteous and knowledgeable a very pleasant experience More
by dennisspurling@aol.com
Employees Worked With
Mark Defrancisco, Francesca Hamilton
February 22, 2017
Purchase of a 2017 Toyota Rav4 Everyone was incredibly helpful and knowledgeable when I was purchasing my vehicle. Gary Clark, Joshua Shepard and Tom Blanchette did an excellent jo Everyone was incredibly helpful and knowledgeable when I was purchasing my vehicle. Gary Clark, Joshua Shepard and Tom Blanchette did an excellent job with helping me with my trade and making purchasing an easy, stress-free experience. I would recommend Jaffarian to anyone who is looking for a new or used vehicle from friendly, responsive, knowledgeable staff. More
by Jblanch12
Employees Worked With
Tom Blanchette, Joshua Shepard, Gary Clark
February 21, 2017
Great Service I took my new Rav4 for its first oil change and could not be more satisfied. I didnt have to wait to get my car through the door and the service was d I took my new Rav4 for its first oil change and could not be more satisfied. I didnt have to wait to get my car through the door and the service was done quick. The gentleman at the service desk was very kind and went through all what was done in my car. Plus, they send me a quick video of my car being inspected, which I thought was a very cool feature. More
by Serj
Employees Worked With
Mark Defrancesco
February 20, 2017
Family dealership. There is no beating the family owned dealership. Getting a personal greeting from Gary Jaffarian assured me I was doing the right thing. How much more There is no beating the family owned dealership. Getting a personal greeting from Gary Jaffarian assured me I was doing the right thing. How much more do you need? Well, I leased a 2017 Highlander and our sales associate Josh was wonderful, professional, and upfront. Even when we were negotiating that remained. We will be back for sure, great job guys. Sorry IRA Toyota we will never be back. More
by Adam0311
Employees Worked With
Joshua Shepard
February 19, 2017
Great My salesman Richard was great. But another salesman gave me a hard time when he saw me taking the dealer emblem off. I believe it was Gary. My salesman Richard was great. But another salesman gave me a hard time when he saw me taking the dealer emblem off. I believe it was Gary. More
by billy32sho
Employees Worked With
RICHARD JOHNSON
February 18, 2017
Prompt response to e-mail; courteous and knowledgeable. Obtained prompt answers to e-mail questions. Scheduled visit with sales rep., took car out for test drive, and managed to negotiate deal the deal. Too Obtained prompt answers to e-mail questions. Scheduled visit with sales rep., took car out for test drive, and managed to negotiate deal the deal. Took the car home the same day. More
by Diana Sherlock
Employees Worked With
Francesca Hamilton
February 18, 2017
Defective Battery Quick response...AAA towed vehicle to Jaffarians and had car back in timely manner. Was picked up in timely manner and driven to Jaffarians Used AA Quick response...AAA towed vehicle to Jaffarians and had car back in timely manner. Was picked up in timely manner and driven to Jaffarians Used AAA but had not known of Toyota Roadside until called again after initial call. More
by Elli14
Employees Worked With
Amy Menec
February 17, 2017
Great and fast! I best service I received. This time was very fast and I'm very happy with my vehicle. You guys help me thru all the process. Good service overall I best service I received. This time was very fast and I'm very happy with my vehicle. You guys help me thru all the process. Good service overall More
by yssikluks3009
Employees Worked With
RICHARD JOHNSON
