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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
November 16, 2016
Toyota Tundra Lease Started out rough. Spent 4.5 hrs there. Much longer than I wanted. Taking a customers keys to their vehicle (as was done) made me feel trapped and tak Started out rough. Spent 4.5 hrs there. Much longer than I wanted. Taking a customers keys to their vehicle (as was done) made me feel trapped and taken advantage of. Some major communication gaps occurred. In the end the price was good I was happy. More
by Toyota leasee
Employees Worked With
Maggie Paulino, Gary Clark
November 12, 2016
Service & New Lease Just got new RAV4 lease. Great car and Mary Kate was very accommodating and easy to work with during process. Business/finance staff worked hard to ma Just got new RAV4 lease. Great car and Mary Kate was very accommodating and easy to work with during process. Business/finance staff worked hard to make roll over of old lease smooth. Third car with Jafferian so they must being doing something right! Service department is very professional and helpful. Nice waiting room that is comfortable and provides good coffee. Easy appointment system. On to my third car with Jafferian. Service is one reason I stay with them. More
by bbanks
Employees Worked With
Mary Kate Fisher
November 11, 2016
Service Time Easy to book appt, nice clean facility, great service advisors and mechanics. Always bring my car here for service. Wouldn't go anywhere else. Highly Easy to book appt, nice clean facility, great service advisors and mechanics. Always bring my car here for service. Wouldn't go anywhere else. Highly recommend. More
by eszura1950
Employees Worked With
Anthony Mango
November 11, 2016
Service Very easy to book appointment and service was great. In and out in less than an hour. Waiting area immaculate and enjoyed a nice cup of coffee. Very easy to book appointment and service was great. In and out in less than an hour. Waiting area immaculate and enjoyed a nice cup of coffee. More
by Tricia
Employees Worked With
Chris Grandmaison
November 10, 2016
Toyota lease Very professional staff, great experience! Seamless process from start to finish. Maggie was great to work with, very responsive. Kept us on track t Very professional staff, great experience! Seamless process from start to finish. Maggie was great to work with, very responsive. Kept us on track through the whole process. More
by afluet
Employees Worked With
Sarkis Shamshoyan, Maggie Paulino
November 09, 2016
Transaction time Time is precious to everyone and should be respected by each customer, sales person, managers, finance personnel. Remove the amount of wasted time tha Time is precious to everyone and should be respected by each customer, sales person, managers, finance personnel. Remove the amount of wasted time that goes into each transaction. I was pleased with all I interacted with. I enjoy the proximity of the dealership to my home. I found the premises clean. I will continue business with this dealership More
by Rav2016
Employees Worked With
Tom Bennett -extremely knowledgeable and helpful in all things financial., Tony Bruno, John Karliak, Gary Clark
November 09, 2016
Great sales experience! Andrew was excellent! He was knowledgeable, friendly, enthusiastic, helpful and really listened and took his time to help me find the right car. There Andrew was excellent! He was knowledgeable, friendly, enthusiastic, helpful and really listened and took his time to help me find the right car. There was no pressure, which made the buying process easy. I got a great deal on my car on top of that. Thrilled with Andrew's service and my car! More
by thatsWALLfolks
Employees Worked With
Andrew Robbins
November 08, 2016
Tranparent and pleasant process This was my 1st purchase from a dealer and it was a great experience! I purchased a slightly used car. The price was very fair and there was good comm This was my 1st purchase from a dealer and it was a great experience! I purchased a slightly used car. The price was very fair and there was good communication throughout the process from Francesca and she patiently answered all of my questions and showed me how every function worked in the car. There were no high-pressure sales tactics. At my request, Jafferian touched up a couple of scratches on the car. They even fixed a recall issue without my asking for it to be done and delivered the car to my home. I highly recommend Jafferian. More
by JK
Employees Worked With
Francesca Hamilton
November 08, 2016
Friendly , caring service Sarkis and Francesca were wonderful to work with. They made a process that can be stressful and time consuming into a smooth, happy transaction . They Sarkis and Francesca were wonderful to work with. They made a process that can be stressful and time consuming into a smooth, happy transaction . They had a lot of patience and were able to answer all my questions with a smile . I am a repeat customer and will be back again . Thank you Sarkis and Francesca ! More
by Happy2016
Employees Worked With
Sarkis Shamshoyan, Francesca Hamilton
November 08, 2016
Leased a new car Andrew was excellent. I was in the market to lease a new car, and I had number in mind for my monthly payment. He did everything in his power to get m Andrew was excellent. I was in the market to lease a new car, and I had number in mind for my monthly payment. He did everything in his power to get me to that number, and he succeeded. Great job by Andrew and I will be recommending people who are looking for new vehicles to go have a chat with him. More
by Erik Kent
Employees Worked With
Andrew Robbins
