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Jaffarian Toyota

Haverhill, MA

4.6
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family. Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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600 River St

Haverhill, MA

01832

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Showing 2,028 reviews

November 08, 2016

came in to look at new trucks My wife and I came in to purchase new vehicles both Andrew and Gary were extremely helpful. No pressure and they understood our budget. We both left p More

by Hampton
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Robbins, Gary Clark
November 07, 2016

Highly recommenced this dealership They did all that they could to get me my car in a timely and professional manor. Richard was very helpful did everything to make my experience a plea More

by epelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Johnson
November 07, 2016

A "peace" of mind Im not a fan of sales nor pushy salespeople. I leased my car from another dealership but went to Jafferian because i wanted to see if another place co More

by Jjmfaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarkis Shamshoyan, Mary Kate Fisher
November 06, 2016

Leased 3 vehicles My family members and I leased 3 vehicles recently. We were looking for very competitive terms. We eventually were able to complete the "package deal" More

by corollas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarkis Shamshoyan, Maggie Paulino, Tony Bruno
November 05, 2016

Unanticipated pleasant sales experience I just bought a 2016 Tundra from Andrew. I was on the fence with buying a new truck and really just wanted a used one that would be my forever truck. More

by Carodo1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bruno, Andrew Robbins
November 04, 2016

A good experience Maggie and the crew at Jaffarian were extremely professional and helpful through the entire process. They made car-buying, which I usually dread, a pl More

by dj22f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Paulino
November 02, 2016

MAKE PROBLEM WORST I took my Lexus there. Had a loud noise coming from one side of tire I though it was coming from the emergency brake and I decided to take it to this More

by Idali Flint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franco Espaillat
Dec 05, 2016 -

Jaffarian Toyota responded

Jaffarian Volvo Toyota said on 11/03/2016 09:43 AM (Private Message) Hello Miss Flint, My name is Ben Collins and I am the Service Manager that you were speaking with when you picked your vehicle up. I understand the situation was upsetting while you were being assisted by the our Service Consultant. Having spoken to you before you left, reducing the cost of the diagnosis and honoring the original agreement of the rental charge, I thought that we had cleared things up. Obviously, this was not the case. I would like to speak with you if at all possible so that I can ensure your continued satisfaction and to further retain your trust and, most importantly, to see if we can get the noise resolved that you paid to have addressed. Please contact me at your earliest convenience. Thank You, Ben Collins Service Manager 978-234-1208 Office bcollins@jaffarian.com

October 31, 2016

Excellent Management Wasn't happy with my initial visit but the Manager called a few days after and couldn't be more nice. He took care of everything and made sure I was a More

by rmacinnis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bruno
October 27, 2016

An "out-of-country" visitors satisfaction! After the "check engine" light came on during a recent drive down to Geotgetown from Montreal area this past weekend, I wasn't sure where to go to sol More

by Bruce07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Whittredge
October 25, 2016

Leasing a Corolla LE I had the pleasure of dealing with Chris Grandmaison to pick out my vehicle. He is friendly, smart, kind, patient and very knowledgeable. He listened More

by brendaj44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Blanchette, Trevor by phone., Chris Grandmaison
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