
Jaffarian Toyota
Haverhill, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Tranparent and pleasant process This was my 1st purchase from a dealer and it was a great experience! I purchased a slightly used car. The price was very fair and there was good comm This was my 1st purchase from a dealer and it was a great experience! I purchased a slightly used car. The price was very fair and there was good communication throughout the process from Francesca and she patiently answered all of my questions and showed me how every function worked in the car. There were no high-pressure sales tactics. At my request, Jafferian touched up a couple of scratches on the car. They even fixed a recall issue without my asking for it to be done and delivered the car to my home. I highly recommend Jafferian. More
Friendly , caring service Sarkis and Francesca were wonderful to work with. They made a process that can be stressful and time consuming into a smooth, happy transaction . They Sarkis and Francesca were wonderful to work with. They made a process that can be stressful and time consuming into a smooth, happy transaction . They had a lot of patience and were able to answer all my questions with a smile . I am a repeat customer and will be back again . Thank you Sarkis and Francesca ! More
Leased a new car Andrew was excellent. I was in the market to lease a new car, and I had number in mind for my monthly payment. He did everything in his power to get m Andrew was excellent. I was in the market to lease a new car, and I had number in mind for my monthly payment. He did everything in his power to get me to that number, and he succeeded. Great job by Andrew and I will be recommending people who are looking for new vehicles to go have a chat with him. More
came in to look at new trucks My wife and I came in to purchase new vehicles both Andrew and Gary were extremely helpful. No pressure and they understood our budget. We both left p My wife and I came in to purchase new vehicles both Andrew and Gary were extremely helpful. No pressure and they understood our budget. We both left purchasing new vehicles. More
A "peace" of mind Im not a fan of sales nor pushy salespeople. I leased my car from another dealership but went to Jafferian because i wanted to see if another place co Im not a fan of sales nor pushy salespeople. I leased my car from another dealership but went to Jafferian because i wanted to see if another place could sweeten my deal ( I am a seamstress and I do not make a ton of money so my budget is very important). I was welcomed by Mary Kate and from the second i walked in to the second i left (minus the 1 1/2 wait past my appt time for financing, but Tom was super nice and apologetic) i was satisfied. More
Highly recommenced this dealership They did all that they could to get me my car in a timely and professional manor. Richard was very helpful did everything to make my experience a plea They did all that they could to get me my car in a timely and professional manor. Richard was very helpful did everything to make my experience a pleasant transaction. I would highly recommend this dealership. More
Leased 3 vehicles My family members and I leased 3 vehicles recently. We were looking for very competitive terms. We eventually were able to complete the "package deal" My family members and I leased 3 vehicles recently. We were looking for very competitive terms. We eventually were able to complete the "package deal" with terms that were to our liking. Throughout the process, Maggie Paulino was receptive to our situation, got other folks involved as needed, and got our deals done. She took time to explain the features of the cars, got them prepped and ready for us. Basically, she made the process go very smoothly. More
Unanticipated pleasant sales experience I just bought a 2016 Tundra from Andrew. I was on the fence with buying a new truck and really just wanted a used one that would be my forever truck. I just bought a 2016 Tundra from Andrew. I was on the fence with buying a new truck and really just wanted a used one that would be my forever truck. While looking over my trade, I met with Tony who told me about the new Tundra. Next thing I knew, I had the truck I wanted at the price I wanted. I think the most important part was that Andy, Tony, and the rest of the crew really paid attention to me and my girlfriend. There was no pressure to buy, no games to be had and be beating around the bush. I've been to other dealerships, particularly high volume ones where they blow cars out every minute, and jaffarian Toyota made me feel like my needs were met. I am very satisfied with my experience so far and my girlfriend will purchase from them soon. More
A good experience Maggie and the crew at Jaffarian were extremely professional and helpful through the entire process. They made car-buying, which I usually dread, a pl Maggie and the crew at Jaffarian were extremely professional and helpful through the entire process. They made car-buying, which I usually dread, a pleasant experience. More
MAKE PROBLEM WORST I took my Lexus there. Had a loud noise coming from one side of tire I though it was coming from the emergency brake and I decided to take it to this I took my Lexus there. Had a loud noise coming from one side of tire I though it was coming from the emergency brake and I decided to take it to this dealership which I had dealt with in the past and I was satisfied with the service and customer service. Until this time. The customer service Rep. Franco Espaillat took care of me. He was extremely rude, didn't introduce himself to me. He started talking to me in very unfriendly tone of voice. I explained to him the situation with the brakes and I Had a previous estimate on a gas filler neck repair. I wanted to have that fixed as well since they were going to work on my vehicle anyway. He decided to charge double of what my last estimate was for the same exact job. $230.00. Just to see the breaks and for a previous estimates I already had for the gas filler neck. Usually the dealer charged $115 in total for any problems the vehicle may have. As our conversation was going in progress I asked him that I want to have 4 brand new tires installed on SUV. He told me: You have to go to Lexus for that we don't install tires on Lexus'. and I said to him you can fix Lexus but you can not install tire on it? As I was talking to the manager, he kept interrupting our conversation trying to justify his behavior with more rudeness. As far as the problem with my brakes, the noise is now so loud that I don't feel safe driving my vehicle and I will have to spend more money going to another dealership to fix my Lexus. P.S. The previous price for the filler neck was $475.00 he double the price at $890.00. When I questioned him he said and I quote " It is a Lexus you got to pay the price for it." More