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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
October 21, 2016
Very Friendly Our Salesperson Chris Grandmaison was very helpful and knowledgeable. He made our experience a great one! I love my new Toyota and would recommend Ja Our Salesperson Chris Grandmaison was very helpful and knowledgeable. He made our experience a great one! I love my new Toyota and would recommend Jaffarian. More
by Anna H
Employees Worked With
Chris Grandmaison
October 20, 2016
no pressure window shopping for used car. results a sale The whole staff treated us as family from sale, finance and service right thru delivery. this was one of our more pleasant auto hunting trips we have The whole staff treated us as family from sale, finance and service right thru delivery. this was one of our more pleasant auto hunting trips we have had in a long time. More
by susan
Employees Worked With
gus from sales, tom blanchette from finance, Dale Whittredge
October 20, 2016
Quick thorough friendly service I called and got a same day appointment. The worker who helped me was pleasant and personable. The service was quick and easy. They were social a I called and got a same day appointment. The worker who helped me was pleasant and personable. The service was quick and easy. They were social and made the interactions comfortable. More
by Dpalgi
Employees Worked With
The man next to our agent was also pleasant and social. , Dale Whittredge
October 19, 2016
Wonderful service repair experience The work was completed in the time frame estimated. Paul oulette was pleasant to work with! Jaffarian went over and beyond with cleaning the vehicle The work was completed in the time frame estimated. Paul oulette was pleasant to work with! Jaffarian went over and beyond with cleaning the vehicle after the repair - washed outside and polished tires and vacuumed inside and even wiped down the dashboard and leather seats! Great workmanship! More
by Singangel
Employees Worked With
Paul oulette
October 18, 2016
Great Experience! Richard was very helpful and provided me with several options for me to choose from. I was given numbers initially on a brand new RAV4 which I had acc Richard was very helpful and provided me with several options for me to choose from. I was given numbers initially on a brand new RAV4 which I had accepted and I still got a call from one of the managers letting me they can actually go lower on my monthly payment. In my experience, I've never had a dealership do this for me so I was very impressed! More
by Edwin Riollano
Employees Worked With
Brian Hester, RICHARD JOHNSON
October 17, 2016
Jaffarian Makes It Easy Jaffarian takes all the worry away when having your car serviced. Easy to book an appointment, easy to talk to about car problems, quick and prompt s Jaffarian takes all the worry away when having your car serviced. Easy to book an appointment, easy to talk to about car problems, quick and prompt service, never a hassle! More
by NeverOpentheHood
Employees Worked With
Mark DeFrancesco was great!!!
October 15, 2016
New tires and maintenance Generally well priced, but more expensive for tires than tire shops. But the convenience is worth it. I also have winter tires changed over and stor Generally well priced, but more expensive for tires than tire shops. But the convenience is worth it. I also have winter tires changed over and stored for free. More
by Tomb718
Employees Worked With
Someone in service dept.
October 15, 2016
Leased a 2016 highlander Great salesman quick deal worked with pricing fast pickup and very smooth running process. Richard was super helpful! He was super polished and educat Great salesman quick deal worked with pricing fast pickup and very smooth running process. Richard was super helpful! He was super polished and educated on the vehicles. We will return again More
by Nontoxic mama
Employees Worked With
RICHARD JOHNSON
October 14, 2016
Great Experience The lease on my Toyota Tacoma was up and I was looking to lease another one. I went back to the dealer I got the lease from 2 years ago. I had a very The lease on my Toyota Tacoma was up and I was looking to lease another one. I went back to the dealer I got the lease from 2 years ago. I had a very bad experience in terms of service and the terms of the new lease. I searched other Toyota dealers and went to Jaffarian in Haverhill. My experience at Jaffarian was easy, quick and with no pressure to lease something I didn't want. Andrew and the team earned themselves a new customer. More
by jsaia
Employees Worked With
Andrew Robbins
October 12, 2016
Good experience!!! Honestly at the beginning I was not happy with the car I leased but after a year I went back and they were able to exchange it for the one I liked. No Honestly at the beginning I was not happy with the car I leased but after a year I went back and they were able to exchange it for the one I liked. Now I love Toyota. I came back yesterday and financed another car. Francesca and the manager Sarkis were very nice. They answered all of my questions and were very patient. Plus Francesca is very sweet and calm, willing to explain and answer any question you have. They were able to make it work for me. I highly recommend Jaffarian for your next car purchase. Go and find out yourselves!!! More
by stephanie collado-vasquez
Employees Worked With
Francesca, Sarkis Shamshoyan
