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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
May 27, 2016
No hassle, good price on used vehicle Large selection of very good priced used vehicles. Friendly, no pressure, smooth transaction. Took in my leased vehicle and handled everything necessa Large selection of very good priced used vehicles. Friendly, no pressure, smooth transaction. Took in my leased vehicle and handled everything necessary, my used Certified Toyota Camry Hybrid is very clean. More
by ld165
Employees Worked With
Chuck Faggiano
May 26, 2016
Great experience & customer service was excellent They fit us in at the last minute and took great care of us + my car. Service was quick, and waiting room was nice. Employees were very kind and tho They fit us in at the last minute and took great care of us + my car. Service was quick, and waiting room was nice. Employees were very kind and thoughtful. Great work More
by rbarman
Employees Worked With
Dale Whittredge
May 25, 2016
Fantastic and exceptionally personable! Everyone one was very personable, from the front door to the show room and the service department. First time we went to a dealership and felt no pres Everyone one was very personable, from the front door to the show room and the service department. First time we went to a dealership and felt no pressure. Bill was very respectful of our wants and worries. We felt like family. More
by Deborah Scalesse
Employees Worked With
Bill Hartin, Sarkis Shamshoyan, Dale Whittredge
May 25, 2016
Certified Camry Purchase Just bought a certified camry for a great price. The service was great and made the whole experience very easy. I was able to look at and test drive m Just bought a certified camry for a great price. The service was great and made the whole experience very easy. I was able to look at and test drive multiple cars. More
by DC_2016
Employees Worked With
Chuck Faggiano
May 24, 2016
Service was great The service was great from the moment i walked in to the moment i left. Everyone there was polite, very helpful and answered all questions. The service was great from the moment i walked in to the moment i left. Everyone there was polite, very helpful and answered all questions. More
by Paula
Employees Worked With
Dale Whittredge
May 24, 2016
terrific experience with Josh as my sales person, he was polite and informative , my purchase of my new Rav 4 was made very easy, thanks again experience with Josh as my sales person, he was polite and informative , my purchase of my new Rav 4 was made very easy, thanks again More
by MF
Employees Worked With
Joshua Shepard
May 22, 2016
best experience ever My experience was amazing , they listen to me, explained everything to me like I was a real person and took a lot of time with me and went through eve My experience was amazing , they listen to me, explained everything to me like I was a real person and took a lot of time with me and went through everthing More
by Mommy2323
Employees Worked With
Chuck sales person, Sarkis Shamshoyan
May 22, 2016
Exceptional customer service accomodating my personal needs. Jaffarian provided excellent customer service accomodating my personal needs and satisfaction. Tim, was very personable and helpful and went beyond to Jaffarian provided excellent customer service accomodating my personal needs and satisfaction. Tim, was very personable and helpful and went beyond to help me purchase a new vehicle. He spent time asking and listening to what I wanted and needed. My overall experience at Jaffarian was very pleasant and pleasuable indeed More
by Therese Vautour
Employees Worked With
Tim
May 21, 2016
Jaffarian delivers exceptional customer service. The service department at Jaffarian had me in and out on a timely basis. I would recommend the service department to all my friends. Great job! The service department at Jaffarian had me in and out on a timely basis. I would recommend the service department to all my friends. Great job! More
by giuseppeM
Employees Worked With
Dale Whittredge
May 21, 2016
Upgraded from 2008 to 2016 in minutes! First of all I have done business with Jaffarian before for service on my 2008 RAV4 - they were always friendly and professional! So, when I received First of all I have done business with Jaffarian before for service on my 2008 RAV4 - they were always friendly and professional! So, when I received a letter from them I called. I NEVER thought that I would purchase a new RAV4 that day since I was SO HAPPY with my 2008 RAV4 ( never any problems). Joshua Shepard greeted us, listened about what we were looking for and then showed us a beautiful 2016 RAV4 SE in one of my favorite car colors. HE got it right the first time! He went over all of the features with - and suddenly 2008 seemed a long time ago! Sealed the deal - said "Goodby" to my 2008 RAV4 and moved into the present!! Overall I had a really outstanding experience!!! More
by RAV4 2016
Employees Worked With
Tom and Jared - Financial Managers, Joshua Shepard
