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Jaffarian Toyota
Haverhill, MA
2,028 Reviews
The Jaffarian family has been part of the Merrimack Valley community for decades as the 4th generation of our family is now part of the business. Over these years, our commitment to delivering quality customer service remains our focus to our loyal customers. For over 60 years, we have been the local, family owned Toyota dealership serving the Boston's North Shore, Merrimack Valley, Woburn and Southern New Hampshire, including Newburyport, Salisbury Beach, Haverhill and Woburn MA, Plaistow and Salem NH. We are the oldest original Toyota dealership in New England. Our "family" runs deeper as we consider our entire team working at Jaffarian Toyota and Scion to be our extended family.
Loyal customers who return to our showrooms and service departments year after year, car after car is proof of how hard we work to earn your business. We recognize and appreciate the investment involved in owning an automobile which is why we place great value on our long-standing reputation of offering a great experience and some of the best deals in new and used cars. Jaffarian Toyota holds our customers in the highest regard and values the support from the communities we serve. Come experience the Jaffarian Way. Our Toyota dealer proudly serves Woburn & Boston. From our family to yours, we look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,028 reviews
December 05, 2015
Great service The service at this dealership was -- as it always is -- outstanding in every way: speed, professionalism, and, of course, the actual mechanics of it The service at this dealership was -- as it always is -- outstanding in every way: speed, professionalism, and, of course, the actual mechanics of it. The service managers, particularly, are always helpful and a pleasure to deal with. They are all very knowledgeable, and friendly, answering my questions and giving advice. I actually look forward to seeing them. More
by Mike
Employees Worked With
cant remember names. They are all excellent.
December 01, 2015
Great sales department Great sales team. Joshua and Mike Benoit. Very helpful and informative. Other employees were all very nice. Would recommend others to stop by to pu Great sales team. Joshua and Mike Benoit. Very helpful and informative. Other employees were all very nice. Would recommend others to stop by to purchase vehicles More
by 112815
Employees Worked With
Joshua Shepard, Mike Benoit
December 01, 2015
Great service. Friendly staff. I was very pleased with my experience at Jaffarian Toyota. Very friendly staff. Mike the GM was great to work with and Brian was excellent too. I was very pleased with my experience at Jaffarian Toyota. Very friendly staff. Mike the GM was great to work with and Brian was excellent too. More
by John Blackie
Employees Worked With
Brian Burke, Mike Benoit
November 29, 2015
Very professional staff The staffs are very nice and very professional. Had a 15000 miles service for my Camry and it was fast. The advisor, Lance, explained everything,the w The staffs are very nice and very professional. Had a 15000 miles service for my Camry and it was fast. The advisor, Lance, explained everything,the work that was done and the multipoint inspection, before he asked for my signature. Also very cool waiting room. More
by Ramon111
Employees Worked With
Lance
November 28, 2015
Kid- friendly and overall great experience After going to multiple dealerships with our 2 year old, we were getting extremely frustrated! Rich at Jaffarian and other staff immediately catered t After going to multiple dealerships with our 2 year old, we were getting extremely frustrated! Rich at Jaffarian and other staff immediately catered to our daughter with drinks and snacks and helped keep her entertained while we were trying to look at vehicles and subsequently make a deal. NONE of the other places we went did this. On top of that, we got a great deal and great service from all we encountered. I look forward to going there for service and doing business with them in the future. More
by LGM
Employees Worked With
Richard
November 27, 2015
Service Visited for an oil change, customer service was friendly and quick. I usually dread having to bring my car in to be serviced, but Jaffarian is a plea Visited for an oil change, customer service was friendly and quick. I usually dread having to bring my car in to be serviced, but Jaffarian is a pleasant experience. More
by Lyss
Employees Worked With
Franco
November 25, 2015
Honest, Knowledgable, fair and good service I hate buying new cars because of the distrust I have experienced over my many years. The best auto buying experience I ever had. Even Tom the Accoun I hate buying new cars because of the distrust I have experienced over my many years. The best auto buying experience I ever had. Even Tom the Accounting/sales person very helpful. More
by Ridgeline
Employees Worked With
Sarkis Shamshoyan, Joshua Shepard
November 21, 2015
Oil change Called on my way home and they told me when I could be there, I said 15 mins and they took me right away. It's nice to be taken right away with suck a Called on my way home and they told me when I could be there, I said 15 mins and they took me right away. It's nice to be taken right away with suck a busy schedule, Thank you ! More
by Elitav2288
Employees Worked With
Dale Whittredge
November 21, 2015
Excellent Customer Service Excellent customer service, on the scale of 1 to 10, it was an 11. I would highly recommend this dealership to everyone. Absolutely outstanding servic Excellent customer service, on the scale of 1 to 10, it was an 11. I would highly recommend this dealership to everyone. Absolutely outstanding service! More
by carguy2
Employees Worked With
David Yaboujian, Service Dept.
November 19, 2015
Excellent service as I did not have an appointment I have a tire issue which concerned me. Lance in the service department handled my issue quickly as I had an appointment to get to. Lance kept me post I have a tire issue which concerned me. Lance in the service department handled my issue quickly as I had an appointment to get to. Lance kept me posted and I was in and out in a very short time thanks to Lance and crew. More
by Patt Lynch
Employees Worked With
Lance in service
