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Jaguar Land Rover Bluff City

Memphis, TN

4.8
550 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you. We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center. We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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6335 Wheel Cove

Memphis, TN

38119

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Showing 550 reviews

March 05, 2020

I worked with Dane but sometimes it will be Chad. The gentlemen are very good at their jobs. They are very knowledgeable and great to work with More

by jparker10
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

We agree Dane and Chad are wonderful service advisors! Thank you for your business and rating!

March 05, 2020

I brought my car in for a simple check up at 9:00 in the morning. I got a loner car. I was told they would contact me when it was ready. I called and called to see if if was ready. No mine would call me bac More

by SUELAYMANDESIGNS
Recommend Dealer
No
Employees Worked With
David Frederick
Mar 12, 2020 -

Jaguar Land Rover Bluff City responded

Hello Suelaymandesigns, I am sorry to hear that you were disappointed with your last visit. I am glad to see, however, that we were able to correct the issue in the end. Providing great customer care is very important to us and we do our very best to strive for that. Hopefully on your next visit we will be able to show you how much! Mike Johnson Service Director JLR Bluffcity

March 04, 2020

Fast reliable service David made my over all experience GREAT!! I left my car while I went on a long weekend getaway. David gave me updates and made sure my car was fixed More

by THEECKHARTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Frederick
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your wonderful experience!

March 04, 2020

Really took care of me. Had a small emergency that I needed them to check before I travels and they worked to get me in quickly. The best part was they helped to deal with the issue why I waited. Which More

by brian
Recommend Dealer
Yes
Employees Worked With
Dane Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

We are happy to help and safety is important! Thank you for trusting us and your 5 star review!

March 03, 2020

Very clean, upscale experience. Grant went above and beyond. The car was represented online perfectly and was very, clean upon pickup. I also peeked in the back where the shop is, and it was a super cle More

by FocusTurbo
Recommend Dealer
Yes
Employees Worked With
Grant Buchanan, Dee Yoakum
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

We are so happy Grant was able to make your purchase and seamless one. Thank you for your excellent review!

March 03, 2020

My husband and I had such an amazing experience at Land Rover Bluff City! Everyone we came across was extremely pleasant, which is not something you come across everyday in your work clothes! I appreciate More

by ksbred
Recommend Dealer
Yes
Employees Worked With
Alan Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Suffield, Steve Gibson
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

Thank you so much for your recommendation! It means the world to us when satisfied customers recommend us to their family and friends =)

March 02, 2020

Wonderful experience The entire staff made our first Land Rover purchase the easiest purchase we've ever made. Jason spent days with us ensuring we were comfortable with o More

by patrickbstone
Recommend Dealer
Yes
Employees Worked With
Jason Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for entrusting us with your purchase! We appreciate you!

March 02, 2020

Purchasing my Land Rover Discovery Sport at Jaguar Land Rover Bluff City, Memphis, TN was a delight!! Grant Buchanan, our salesperson, could not have been nicer or more accommodating!!! I was trying to ch More

by sherryb446
Recommend Dealer
Yes
Employees Worked With
Grant Buchanan
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

We appreciate you taking your time to share your great experience! Thank you for your business!

February 29, 2020

He kept me abreast about my vehicle the entire time it was in the shop. My vehicle was cleaner than when i brought it in More

by 1SGJERRYHUGHES
Recommend Dealer
Yes
Employees Worked With
David Frederick
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for your excellent rating!

February 27, 2020

Great staff, courteous and knowledgeable, estimated the charges upfront and called with updates. Car was dropped at 9am and ready to be picked up at 5pm. More

by robert.trejda
Recommend Dealer
Yes
Employees Worked With
Todd Fulford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Frederick
Mar 11, 2020 -

Jaguar Land Rover Bluff City responded

Thank you for trusting us with your service! We appreciate the 5 star rating!

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