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Jaguar Land Rover Bluff City
Memphis, TN
557 Reviews
Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you.
We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center.
We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 557 reviews
January 17, 2020
Extremely good service. Excellent and timely explanation of evaluation of problems needing service and cost. Sufficient explanation of problems. Courteous explanations by service manager and by service advi of evaluation of problems needing service and cost. Sufficient explanation of problems. Courteous explanations by service manager and by service advisor. Waiting area comfortable. More
by skitepowell
Verified CustomerEmployees Worked With
Mike Johnson, Chad Henze
Helpful January 14, 2020
Friendly and helpful did the online service schedule didn’t realize I clicked the wrong date called to confirm and Dane informed me I had made a mistake and got me in for service on the earliest date didn’t realize I clicked the wrong date called to confirm and Dane informed me I had made a mistake and got me in for service on the earliest date More
by m_towles
January 13, 2020
Absolutely love the service department. The greatest group of people working together and loving what they do. Because of the service department and my experience with them over the last two decades, I group of people working together and loving what they do. Because of the service department and my experience with them over the last two decades, I am forever committed to this dealership. More
by ALEXCROWLEY1
January 07, 2020
Great Service Chad is my go to service manager. He is always patient and super helpful. He even helped switch my carseat from my Evoque to my loaner car!! Thanks so Chad is my go to service manager. He is always patient and super helpful. He even helped switch my carseat from my Evoque to my loaner car!! Thanks so much!!! More
by mbv
January 04, 2020
Great Customer Service Derrick, our salesman was fantastic. He made sure we got the best possible deal on our vehicle. Everyone at the dealership was very friendly and helpf Derrick, our salesman was fantastic. He made sure we got the best possible deal on our vehicle. Everyone at the dealership was very friendly and helpful. Highly recommend you visit them More
by RUTHSHAW08
January 01, 2020
Professional from A to Z You can’t argue when you’re handled by professionals who are circumspect and quick. The services were itemized, explained and costed out before we le You can’t argue when you’re handled by professionals who are circumspect and quick. The services were itemized, explained and costed out before we left. Our loaner was procured in minutes and we were gone. More
by hherget
Employees Worked With
Mike Golladay, Chad Henze
December 31, 2019
Chad was Great ! I took my car in for service on a Friday morning due to my coolant light kept coming on. I originally booked my appt. online, My appointment was with I took my car in for service on a Friday morning due to my coolant light kept coming on. I originally booked my appt. online, My appointment was with Chad who greeted me promptly, he was very polite and also had my car ready sooner that I expected that it would be. I think Jaguar Land Rover Bluff City is great . And the staff is always very helpful here !!! More
by tarshec
Employees Worked With
Chad Henze
December 29, 2019
I love the dealership . This is my 4th HSE I love my Vehicle . Chad takes great care of me never an issue about loaner . They are up front on pricing as well Vehicle . Chad takes great care of me never an issue about loaner . They are up front on pricing as well More
by Justina3409
Employees Worked With
Chad Henze
December 29, 2019
Good service Good service/High Prices. Disappointed to have to have work done after only Purchasing the vehicle three weeks prior. $3000 down payment, three weeks Good service/High Prices. Disappointed to have to have work done after only Purchasing the vehicle three weeks prior. $3000 down payment, three weeks later $2000 dollars worth of maintenance very unexpected. total of $5000 before first car payment. More
by COBBTERRY67
Employees Worked With
Chad Henze
December 29, 2019
Great Service !!!! I recently bought a Range Rover Sport and my sales guy Steve Gibson did an excellent job in making the sale go smooth. Warren Jones...………… I recently bought a Range Rover Sport and my sales guy Steve Gibson did an excellent job in making the sale go smooth. Warren Jones...………… More
by Warren Jones
Employees Worked With
Steve Gibson
