Jaguar Land Rover Hinsdale

Joe did a great job servicing our vehicle. Thoroughly inspected our concerns and was open to future support. Thoroughly inspected our concerns and was open to future support. More

Came in to get a diagnosis The tech did it and I reviewed repairs Thanks repairs Thanks More

Agnes Landowski and the team at Bill Jacobs Jaguar Land Rover Hinsdale are truly personal and honest people. They made me feel comfortable throughout the entire process and were transparent every step of t Rover Hinsdale are truly personal and honest people. They made me feel comfortable throughout the entire process and were transparent every step of the way. I really appreciated their integrity, professionalism, and genuine care for their customers. Highly recommended! More

I am extremely disappointed in the management at Land Rover Hinsdale. I purchased a 2025 Range Rover Sport V8 with only 170 miles—essentially a brand-new vehicle. A major part of the agreement and the ad Rover Hinsdale. I purchased a 2025 Range Rover Sport V8 with only 170 miles—essentially a brand-new vehicle. A major part of the agreement and the advertised incentive was a 7-year/100,000-mile powertrain warranty included at no extra cost. After the sale, the General Manager refused to honor this agreement. Instead of providing the promised coverage, he attempted to charge me "dealer cost" for the warranty that was supposed to be included with the purchase. Despite bringing this to his attention and pointing out that the car was advertised with this backing, he refused to fix the situation. It is unacceptable for a premium dealership to lure customers in with high-value warranty promises and then attempt to upsell them on those same items after the fact. If you are looking for transparency and a dealership that honors its word, I suggest looking elsewhere. This is not the level of integrity I expected from Land Rover. More

Agnes did a great job communicating the status and confirming the appointment. She was knowledgeable and had the vehicle ready for evaluation. The dealer was professional and the transaction was str confirming the appointment. She was knowledgeable and had the vehicle ready for evaluation. The dealer was professional and the transaction was straightforward. More

Fair, I was told he had 2 sets of keys and when the purchase was complete he handed me 2 incomplete sets of keys. I came back to this dealership because I seen a vehicle I was interested in and the gre purchase was complete he handed me 2 incomplete sets of keys. I came back to this dealership because I seen a vehicle I was interested in and the great experience I had with Denys but not this time. More

I just wanted to take a moment to express my appreciation for the exceptional service I have received from Ian Aslam, my Service Advisor. I absolutely love my 2022 Range Rover Sport; however, I have been for the exceptional service I have received from Ian Aslam, my Service Advisor. I absolutely love my 2022 Range Rover Sport; however, I have been experiencing issues with the bottom screen recently. Throughout this time, Ian has been nothing short of wonderful. His professionalism and genuine care for his clients have truly stood out. From providing me with a loaner vehicle immediately to keeping me updated during the several weeks of troubleshooting the problem, his dedication has been remarkable. I'm also grateful that I had purchased the extended warranty, which has been incredibly helpful during this process. Thank you for having such a fantastic team member like Ian. His efforts have made a significant difference, and I wanted to make sure his hard work did not go unnoticed. Sincerely, Brian S More

Customer service was excellent from the moment walking in. They treat you like part of family. in. They treat you like part of family. More