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Jaguar Land Rover Hinsdale

Hinsdale, IL

4.6
1,093 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 1,093 reviews

May 14, 2026

Dan Gallovitch was really great to work with. I don't think I'd buy another vehicle from anybody but him. Land Rover Hinsdale always goes way above expectations and I look forward working with More

by BALICH34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. If you have any further questions, please don't hesitate to reach out!

May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service & Parts Department. We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2026

I am very unhappy the level of service at this dealer . There is always something extra and things are not fully explained More

by LATANYA42
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Rosen
May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 325-9955 when you have a chance. Thank you, and we look forward to hearing from you.

May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (630) 203-9772 so we can understand your situation better in order to try and turn your experience around. Thank you, Land Rover Hinsdale Service & Parts Department

May 13, 2026

The service department at Jaguar Land Rover Hinsdale consistently delivers one of the most exceptional automotive service experiences I’ve encountered. Our service advisor is attentive, professional, an More

by roger_zavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rasone/Service
May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service & Parts Department. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service & Parts Department. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2026

Joe, I can’t thank you enough for all you did( your time, patience, and timely updates)! I’ll choose you every time!!! Thanks again!!!! More

by Ntballard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe from Service and Repair
May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service & Parts Department. Feel free to reach out to us if you need anything. Have a wonderful day.

May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 11, 2026

Staff was knowledgeable, patient, and answered all my questions honestly. Would definitely recommend this dealership More

by VINUSAVIDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Burns
May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service & Parts Department. Thanks for the recommendation, and have an amazing day!

May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service & Parts Department. Thanks for the recommendation, and have an amazing day!

May 11, 2026

Work was done well, but it takes a long time during which communication is lacking More

by ccurrie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (630) 325-9955 so we can discuss your experience further. We look forward to hearing from you.

May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (630) 203-9772.

May 11, 2026

Used Car Buyer Beware! We recently bought a 2018 Infiniti QX60 at Land Rover Hinsdale. The car drove great during a couple of test drives. We were told that the car wa More

by p.rohrbacher
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shreena Isho, David Wachs
May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (630) 325-9955 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

May 21, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (630) 325-9955 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 22, 2026 -

Jaguar Land Rover Hinsdale responded

Thank you for the update, and I'm sorry your experience didn't end where it should have. It would be my pleasure to reimburse you for air filter. Please reach me at David.Wachs@BillJacobs.com with the receipts and I'll take care of it right away.

May 30, 2026 -

p.rohrbacher responded

I did speak to the general manager, David Wachs, who did agree that they dropped the ball on changing the air filter. He apologized and did offer to reimburse me for the air filter. I said the issue wasn’t the cost as much as my time that was wasted by having to take my car there multiple times. He understood that and agreed the clogged air filter should have been found right away and that the service department needs to do better. I do appreciate the dealership owning up to their mistake…that goes a long way with me. Knowing that has restored my faith in this dealership.

May 10, 2026

Our Sales person Dan G is 5 star An asset to your company! Attentive , dedicated and detailed More

by sdp1151
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service & Parts Department. Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2026

Kayla did a terrific job handling my issue as it related to my certified pre owned warranty More

by KIMAIRHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla in service
May 20, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service & Parts Department! We look forward to your next visit! Take care!

May 22, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service & Parts Department. If you have any further questions, please don't hesitate to reach out!

May 09, 2026

We had wonderful experience Mike was extremely professional & helpful throughout the process.Love our Lexus More

by K.ROD44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Duerinck
May 20, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2026 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service & Parts Department. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2026 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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