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Jaguar Land Rover Hinsdale

Hinsdale, IL

Overview
Employees
Reviews
Vehicles
4.6
1,103 Reviews
Land Rover Hinsdale, part of Bill Jacobs Motor Sports, takes pride in delivering a level of customer satisfaction beyond your expectations. They create a shopping experience that matches the luxury products they represent. Professional, well-informed, friendly Sales and Service representatives build one-on-one relationships with each customer. Bill Jacobs is a name you can trust, and has been in the automotive business for over 50 years.
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336 E Ogden Ave

Hinsdale, IL

60521

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Showing 1,103 reviews

June 10, 2024

Mike did an amazing job at keeping me informed every step of the way and that everything was taken care of to my satisfaction. I couldn't be happier with the service I received. Great experience! More

by udbenuts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren HEATH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service , John Boecker
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Jun 13, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 09, 2024

I had a great experience with Bill, who offered me my service options, and did not try to oversell me. The dealership also did a nice job washing the car, which was a great bonus. More

by kgflanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill from Service , John Boecker
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Jun 12, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

Jun 12, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

Overcharged parts by 40% over surrounding dealerships. Also told me I had to get reimbursed directly by warranty company. Warranty company said they prefer to pay dealer directly. More

by Me
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Aug 24, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Me, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

June 08, 2024

Had a great experience servicing my vehicle here. Would highly recommend servicing a vehicle here. More

by santipov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
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Jun 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

Very nice place. People were nice. Could be better at communicating. I didnt hear anything for three days despite an appointment. An extra charge for Credit Cards More

by Don.ciancio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis
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Jun 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Here at Jaguar Hinsdale Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (630) 325-9955 to discuss ways we can better serve you in the future.

June 08, 2024

excellent customer service, Joe arado e is incredible. they take great care of me everytime More

by joesmythe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 09, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Dan gallowich was very professional . Enjoyed working with him very knowledgeable. Clean dealership process went well More

by phil.horvath
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Service was excellent and the people in the store knew their products. I would recommend. More

by SIDERISTOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronny Bataineh
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Jun 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

June 05, 2024

Raul Pesina in the Service Department was attentive to provided excellent customer service. Would highly recommend. More

by adela5896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina
Print
Jun 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!

June 05, 2024

The service is good but expensive and the addition of a credit card fee is discouraging. More

by steldor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Print
Jun 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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