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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
160 Reviews

160 Reviews of Bill Jacobs Land Rover - Service Center

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January 27, 2024

We make the trip from the city for sales and service at Land Rover Hinsdale as they are a top notch dealership. They care about their clients, are transparent, and honest. Every service rep we have work More

by LESLEYHERALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Jan 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! We hope you have a great day!

January 27, 2024

Raul did a great job. Thank you for all your assistance. I appreciate the help More

by gary.fazzio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul in service
Jan 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2024

I always have good service when I bring my car in for service. Joe was excellent. More

by rolanda.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Kuckelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

January 27, 2024

My service advisor, Raul, is absolutely amazing. He is always ahead in knowing what my auto needs are. The service provided is always current and needed and the cost has been reasonable. More

by CLARENCE.JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McGowan
Jan 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Jaguar Hinsdale Service

Jan 28, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. We hope you have a great day!

January 19, 2024

I’m usually really intimidated when servicing my vehicle, however my service advisor Jawad was very reassuring. He answered all my questions and was very transparent. While my vehicle was being repaired, Jaw More

by Yamanda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Jan 20, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Yamanda, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! If you have any further questions, please give us a call. We're always happy to help!

Jan 20, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Yamanda, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2024

Mike Mashburn is great! His knowledge, professional and tremendous experience with cars put me at ease and I knew that I (and my vehicle) was in the absolute best hands. T More

by Race Time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn, Service Department
Jan 16, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jan 16, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

December 16, 2023

Had a great experience with Mike Mashburn this morning. Came in for an oil change and to speak on other possible concerns with my vehicle. He was able to make me feel at ease, even cracked a few jokes. Wou More

by Shiquita.logan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Dec 18, 2023 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

Dec 19, 2023 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2023

Had a great experience buying our Evoque here but it is the service we have received that is truly impressive. Our advisor, Joe Rosone, is superb. He is knowledgeable, attentive, responsive and just takes More

by tcutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone
Dec 16, 2023 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

Service department was incredibly helpful. Very prompt and kept me informed in a prompt and professional manner. Jawad was a pleasure to work with. Exceptional service. More

by JK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Dahlman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jawad Sayal
Dec 16, 2023 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for taking the time to leave a review for us at Land Rover Hinsdale. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 09, 2023

My experience with this dealership and my service advisor Bill Spencer has been nothing short of amazing. Every time I have my car serviced I am treated with courtesy and respect and my car is always taken c More

by aburford15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spencer- Service Advisor
Dec 11, 2023 -

Jaguar Land Rover Hinsdale responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Dec 12, 2023 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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