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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
375 Reviews

375 Reviews of Bill Jacobs Land Rover - Service Center

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December 11, 2024

Raul is always on top of things and always follows up with us to keep us informed More

by MARTHASAYLORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul in service
December 11, 2024

Service Advisor MIKE MASHBURN was absolutely outstanding. He was not only extremely professional and knowledgeable but also took the time to recommend other services that would keep my vehicle in top conditi More

by pwindspirit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE MASHBURN - 5 STARS
December 11, 2024

Always pleasant and thorough. They take the time to walk you through what is being done and why. More

by strweiler89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Spencer
December 10, 2024

Excellent customer service and excellent people to deal with. They understood my situation and they provide me with solution and it was done in a timely manner. More

by PURPLE316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raúl Pesina
December 08, 2024

Mike Mashburn was great to work with and listened to my concerns. Hopefully they can fix the things on the vehicle. More

by brettclark1313
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
December 07, 2024

Very professional, caring and honest. They took care of needs and kept us informed thru the entire process. More

by delzotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spencer
December 05, 2024

Mike Mashburn (Service Advisor) has always been extremely helpful! I appreciate the multiple methods of communication and the ability to view invoices online as well. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
December 01, 2024

The service rep. Mike made my visit very pleasant compared to my previous experience. Keep up the good work. I look forward to returning to your dealership in the fut More

by fnosagie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
November 28, 2024

Mike is the best. I love knowing that I’m getting great sound advice and not being taken advantage of. More

by wagner_courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - service
November 27, 2024

Joe was great as usual! Handled everything I needed and followed up. Great communication. Top notch. More

by RUGBYKNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone service.
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