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Jaguar Land Rover Las Vegas

Las Vegas, NV

4.8
77 Reviews

6425 Roy Horn Way

Las Vegas, NV

89118

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Showing 77 reviews

March 03, 2022

Malisa is always able to reslove the issue with great communication and excellent customer service. More

by BAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malisa
Apr 11, 2022 -

Jaguar Land Rover Las Vegas responded

Much appricated!

March 02, 2022

Flat tire while on freeway. Manager to pull off roadway. Called Jag/LR roadside assistance and w/in a short time was towed (no spare) to dealership on Roy Horn. They accepted More

by jmsacchetti
Recommend Dealer
Yes
Employees Worked With
Chris Castillo
March 01, 2022

Always great experience over 6 years working with Malisa and the knowledge she has and she works great with the tech and she goes out of her way to make sure you receive the service you needs. More

by antoling003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malisa
Apr 11, 2022 -

Jaguar Land Rover Las Vegas responded

Thank you very much!

February 22, 2022

Super positive experience with Malisa and tech. Problem was totally rectified in a timely manner. More

by docharris9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malisa
Apr 11, 2022 -

Jaguar Land Rover Las Vegas responded

Much appricated!

February 13, 2022

The service department does excellent work. The prices are exorbitant; however, I guess that’s to get expected. I More

by amzaltzman01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris abs Richard
Feb 16, 2022 -

Jaguar Land Rover Las Vegas responded

Thank you very much for the nice review!

Apr 11, 2022 -

Jaguar Land Rover Las Vegas responded

Thanks!

February 05, 2022

Dwan did mention that about the key, but still did not want to deal with us since we didn't finance with Land Rover Las Vegas. It was some of the comments he made after we did the deal. I will post them l More

by dasche
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwan Smith
Feb 07, 2022 -

Jaguar Land Rover Las Vegas responded

Sir, as we responded to your earlier review about this, at no time was a spake key included in your deal, regardless of where you got your financing. Dwan did in fact say that he would TRY to get it from the previous owner if it was available.

Feb 08, 2022 -

dasche responded

Thanks for responding, thought that a dealership like Jaguar Land Rover Las Vegas would get a spare key to a first time customer even if it wasn't written in my deal.

February 03, 2022

Fast and efficient service on our Autobiography, with follow-up calls from service and BJ to confirm all was acceptable. Of course it was. Very satisfied customer here. More

by david
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ, Carla
Feb 07, 2022 -

Jaguar Land Rover Las Vegas responded

Thank you for the kind words, David!

Feb 07, 2022 -

david responded

Keep up the great work with the great staff.

February 01, 2022

We received excellent service from B.J. Easy to work with and he is on top of the whole process. More

by Rocky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B.J.
Feb 07, 2022 -

Jaguar Land Rover Las Vegas responded

Thak you, Rocky!

January 29, 2022

Great service. Our service advisor, Richard Ruiz, has always taken great care of us. Richard was very helpful and accommodating to our needs. More

by djannek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ruiz
Feb 07, 2022 -

Jaguar Land Rover Las Vegas responded

Thank you for the 5 stars, DJ Annek!

January 27, 2022

My dealing with Richard Ruiz alone with the other service personnel has been a pleasure! He always has my interest in mine, what a concept! More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ruiz
Feb 07, 2022 -

Jaguar Land Rover Las Vegas responded

What a nice review, Mike!

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