Jaguar Land Rover Minneapolis

Wonderful I did not have a strong trade in vehicle and the staff never made me feel that it was inadequate. Brendan was wonderful, he focused his time on educat I did not have a strong trade in vehicle and the staff never made me feel that it was inadequate. Brendan was wonderful, he focused his time on education and made sure i was comfortable with my purchase from beginning to end. The service department is friendly, Cornelius is the best!!! More

Sympathetic and Kind I’ve had my Velar for 2 1/2 months and had to bring my car in four times for problems. The service person I was assigned to was never there, but the o I’ve had my Velar for 2 1/2 months and had to bring my car in four times for problems. The service person I was assigned to was never there, but the others were very sympathetic and kind to me. I’ve not had problems for a month now and am loving my car again ((though still a little apprehensive that the same issues are going to happen again). More

Standard inspection under warranty Service center was courteous and explained all maintenance thoroughly. Reason for downgrade is due to them not going the extra mile. Rovers are higher Service center was courteous and explained all maintenance thoroughly. Reason for downgrade is due to them not going the extra mile. Rovers are higher end vehicles and thus I expect first-class customer service from start to finish. When I retrieved my vehicle there was a note that stated, "Do not wash." For the policy to ensure a customer does not get a car wash since they only performed maintenance at no-cost to the customer really irritated me. I have owned 4 Rovers over the past 14 years and noticed a continuing decline in customer service from multiple dealers. Rover dealers are losing their edge in customer care and this is another example. More

Possible Bad Luck They fixed a cracked pipe in the cooling system. 8 hours later I noticed more coolant leaking (turned out to be an unrelated part). Either the dea They fixed a cracked pipe in the cooling system. 8 hours later I noticed more coolant leaking (turned out to be an unrelated part). Either the dealership did a bad job of pressure testing, or I have xxxx luck. Vehicle is 5 years old, less than 50k miles More

Check engine light They always keep me informed and go out of their way to help! I love that you get a free loaner when you bring your vehicle in for service. They always keep me informed and go out of their way to help! I love that you get a free loaner when you bring your vehicle in for service. More

Patient and polite Branden was very patient with us while choosing our vehicle and answered all of our questions in a timely manner. Great customer service and an aweso Branden was very patient with us while choosing our vehicle and answered all of our questions in a timely manner. Great customer service and an awesome vehicle....... couldn't ask for more! More

Very good and attentive You are a luxury dealership and conducted yourself in that manner. I do not have additional insight to offer you. Thank you for your wonderful ser You are a luxury dealership and conducted yourself in that manner. I do not have additional insight to offer you. Thank you for your wonderful service More

1 year service for Jag. F-Pace SUV ...Both sales and service have been excellent thus far and I would recommend to both friends and family ...Both sales and service have been excellent thus far and I would recommend to both friends and family More

It was a great experince. I would recamend this dealership to any one who asked me about a need of a Jaguar as well as a Land Rover they may be looking for. I would recamend this dealership to any one who asked me about a need of a Jaguar as well as a Land Rover they may be looking for. More

Great service, Service was done expertly as our jag runs perfect .sales staff helped us to get our one year maintenance even though we had missed the scheduled windo Service was done expertly as our jag runs perfect .sales staff helped us to get our one year maintenance even though we had missed the scheduled window . Our lease included this .so helpful and understanding was the staff truly exceptional. RARE OUALITY OF CUSTOMER CARE IN THIS DEALER.staff helped us learn more of our cars features for over an hour. These people are sharp well trained and caring wow!! More