Jaguar Land Rover Minneapolis

Fancy new Rover Love the velar. Was a bit worried about the dealer as it is a monopoly - so far so good. I'm two days into the truck and hopefully we have a long te Love the velar. Was a bit worried about the dealer as it is a monopoly - so far so good. I'm two days into the truck and hopefully we have a long term relationship. More

Oil change Good customer services assigned person explained what need to be done on the vehicle.He also let me k ow what to be done in the next service Good customer services assigned person explained what need to be done on the vehicle.He also let me k ow what to be done in the next service More

Poor experience I've purchased about a dozen new cars in my life, and this experience rates near the bottom. We were shopping for a new Jaguar for my wife and wanted I've purchased about a dozen new cars in my life, and this experience rates near the bottom. We were shopping for a new Jaguar for my wife and wanted to trade in her car. I'm not looking for the best deal, just looking for a fair deal. With the internet, it's easy to see what the average sale is for new cars and it's easy to see what trade-in values are. As long as I can get close to both, I've usually pretty happy. The offer I received for both the new car and our trade-in were absolutely insulting. I ended up purchasing a Jaguar with more features car two states away for $8,000 less than the offer they gave me. I think I've purchased at least 4 vehicles from Luther automotive in the past, and given this experience it will be a long time before I ever consider stepping on one of their lots again. More

Very professional..... Everyone was very professional and a pleasure to deal with. Hope to buy more cars from them in the future. The dealership itself is also a plus. Everyone was very professional and a pleasure to deal with. Hope to buy more cars from them in the future. The dealership itself is also a plus. More

Great communication! Our first experience here was Awesome!! Very helpful, friendly staff and an easy experience, in all! The communication was the best! Everything was Our first experience here was Awesome!! Very helpful, friendly staff and an easy experience, in all! The communication was the best! Everything was explained in great detail. More

Service a this dealership is terrible This is my 3rd bad experience at this dealership. Now it is shame on me for going back. Until competition comes in this market, they will continue t This is my 3rd bad experience at this dealership. Now it is shame on me for going back. Until competition comes in this market, they will continue to get away with extremely poor service. More

Service excellent but expensive Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs grea Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs great. The only downside is Land Rover service is very expensive- about $500 which I didn't like but expected. Not much I can do about that if you want to go to a dealer-- which you basically have to do in order to obtain the latest software upgrades. More

sotware repair my second visit to the shop for the same reason, a day later the problem still exist my dash monitor keeps on freezing and don't work they keep updat my second visit to the shop for the same reason, a day later the problem still exist my dash monitor keeps on freezing and don't work they keep updating the software every time and the problem still the same . More

Friendly and accommodating Always received the information I requested, kept me updated on status, was quick in responding to questions and made sure my visits were pleasant exp Always received the information I requested, kept me updated on status, was quick in responding to questions and made sure my visits were pleasant experiences. More

Great Customer Experience We brought our Discovery in for service, were kept informed of the progress and offered a loaner car and my husband loved driving a Jag:)! We brought our Discovery in for service, were kept informed of the progress and offered a loaner car and my husband loved driving a Jag:)! More