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Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

Naples, FL

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325 Reviews

325 Reviews of Jaguar - Land Rover Naples - Naples Luxury Imports - Service Center

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April 27, 2021

As stated in the previous review, Sergeant is simple the best. I trust his judgement in almost matters concerning my Jaguar. I feel he really cares for me and my experience with the dealership. More

by PAULIEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Taddeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, it really means a lot to us that you took the time to write such a positive review about Jaguar - Land Rover Naples so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 09, 2021

Jennifer Mickey listens attentively & speaks affirmatively. Her level of compassion takes her customer service skills to an entirely different level. Thank you for your willingness to help!! More

by Hroig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar - Land Rover Naples. We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2021

Michael was excellent to work with would, I highly recommend as a service advisor for anyone needing service at Land Rover Naples. Thank you!!! A++ More

by KaleenaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar - Land Rover Naples! Thanks for the recommendation, and have an amazing day!

March 25, 2021

Michael was great. The problem I have is when we drop off the loaner and Michael calls for our car to be brought up, nothing happened. People that arrived after us received their vehicle, but even though Mic More

by kmn1213
Recommend Dealer
No
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

Luke is the best service representative I’ve dealt with in many years. He was on top of the service issues from beginning to end and kept me informed at all times. He made a long repair tolerable and for t More

by attybrny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Mar 12, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thanks for your praise and kind comments about Luke. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 09, 2021

Jennifer Mickey is one of the best service professionals in the business. She is extremely knowledgeable, attentive and a pleasure to deal with at JLR of Naples. I’ve owned many makes and models in my lif More

by CANAM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Jaguar - Land Rover Naples for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. We hope to see you soon!

March 05, 2021

Beautiful environment, very courteous service and I always drive away with a shiny clean car. My first experience with a Land Rover product and I feel confident they will support my choice. More

by Jenpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Amoroso
Mar 08, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Jenpalmer, we're thrilled to hear about your wonderful experience with us. Here at Jaguar - Land Rover Naples we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Take care!

March 05, 2021

Naples Jaguar, and Luke always take perfect care of us and our Jaguar! I would highly recommend Naples Jaguar whether your in the market for a new car or service for your existing! More

by lhkiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ross, Luke Allen
Mar 07, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

We are glad to hear you always have a great experience with Luke! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 03, 2021

Great service. Michael Cabrera was very helpful and responsive. I received exceptional service in a professional and timely manner. I would recommend Land Rover Naples! More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi Lori, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 03, 2021

Michael was courteous andKnowledgeable about my service Michael was courteous and Knowledgeable about my service and when we should schedule our next one. We discussed additional items to be looked at whil More

by dgedeon35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Jaguar - Land Rover Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar - Land Rover Naples! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Jaguar - Land Rover Naples!

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