Jaguar Land Rover Parsippany

I live out of state and saw a used vehicle I was interested in, but when I called and spoke with Craig , he said the vehicle had been already sold. Craig told me he would keep me informed if somethi interested in, but when I called and spoke with Craig , he said the vehicle had been already sold. Craig told me he would keep me informed if something similar came into the dealership. About a week later Craig called, and said that he had the perfect vehicle for me. He sent me the email link to the vehicle, which included pictures and a free Car Fax report. Craig was right, the vehicle was perfect. I gave a deposit via email, and drove the 450 miles to the dealership. as promised my car was cleaned, and ready to go. The paper work took no time to do and I was on my way back home in an hour. I have bought numerous vehicles over my life time, and have never had an easier or more professional experience! I have had my new vehicle for almost a year, and when I am asked where I found such a gem, the first words out of my mouth are, see my buddy Craig at Land Rover Parsippany!!! More

Our purchase of an Evoque for our daughter has been a very positive experience. Silvio was great to work with. He answered all our questions and processed our paperwork very quickly without any hassles very positive experience. Silvio was great to work with. He answered all our questions and processed our paperwork very quickly without any hassles. When we picked up the Evoque, he went over every little detail with our daughter and answered all her questions. I know he will be there for us in the future if we need help with anything. We would definitely deal with Paul Miller Land Rover again. More

Excellent experience! Jim and the gang went above and beyond to get me my Range Rover (Which I LOVE!). Easiest car buying experience. Jim's follow up has been awesome as well making sure I know how eve beyond to get me my Range Rover (Which I LOVE!). Easiest car buying experience. Jim's follow up has been awesome as well making sure I know how everything works and answering any questions that I have. Thanks for all!! More

I absolutely LOVE Paul Miller Land Rover. I came to Land Rover Parsippany after having a poor and misleading experience at Prestige Land Rover. At first, I was looking for a 2008 or sooner LR2. Silvio was Rover Parsippany after having a poor and misleading experience at Prestige Land Rover. At first, I was looking for a 2008 or sooner LR2. Silvio was very helpful with showing me all of the available options. He was very knowledgeable about the Land Rover vehicles. At the time, I had been studying Land Rovers for over a year so I can certainly say he knew his stuff! I was able to test drive as many Rovers as I saw fit. Ultimately, I landed myself in a 2011 LR2 HSE with barely any miles on it (less than 5,000). I would have never dreamed that I could own such a new and pristine model, but he worked with me along with the finance manager. The finance manager is also such a very nice and very helpful person. They were able to get me an excellent loan with a very low interest rate (especially, for someone making their first car purchase)! I ended paying less a month for my 2011 LR2 than the 2008 LR2 I was going to get at Prestige! I owe it to Silvio who was able to spot and secure such a fantastic deal for me! More

I had been shopping for a pre owned certified Range Rover Sport and had looked at all the available ones on the internet,I contacted the dealers who had what i was looking for and was kind of skeptical. I th Sport and had looked at all the available ones on the internet,I contacted the dealers who had what i was looking for and was kind of skeptical. I then called Land Rover of Parsipany and i got Silvio as my sales guide, He took his time in explaining the 150 point checklist etc, and suggested i come down and take the car for a ride,"no strings attached" and i agreed. I went there and was made to feel at ease, there was no pressure put on me whatsoever. I was shown the car, took it for a test drive and once again explained the certified program, it was a smooth, no pressure atmosphere. Everyone was friendly, courteous and lots of smiles from everyone. I thought i had found the right place to do business, and i recommend this place to anyone looking for a Range Rover new or used. They were able to send me home in my new "preowned" car the same day. I wish i had contacted them first, it would have made things easier. So yes i do recommend this dealership and i definetly recommend Silvio to anyone. More

Craig Stanzione. Was amazing he helped me n my family buys new car that was in my price range. He was sooo friendly the frist time we met him than we went to range rover pramus and didn't get te same att buys new car that was in my price range. He was sooo friendly the frist time we met him than we went to range rover pramus and didn't get te same attention so we ran back to Craig Stanzione and were happy . I felt he went out of his way to help us . We were talking today and said we should only own range rovers for the rest of our lives and my bf said only if we buy it from Craig Stanzione. Thanks to a great team at range rover we r sooo happy ! More

these people show no loyalty whatsoever. we have leased two trucks from them and NEVER AGAIN. These people in the service department are unprofessional, unresponsive and don't care one bit about their cu two trucks from them and NEVER AGAIN. These people in the service department are unprofessional, unresponsive and don't care one bit about their customers. be careful dealing with them. we brought our truck into the service department and we were accused of spilling coffee inside the navigation system--if you look at a 2010 sport you will see its almost impossible for this to happen. they blamed us for this and said it would cost $5700--they were not willing to come to an agreement to split the cost or maybe charge us the actual cost to them for the unit and no labor cost since we would have fixed at their dealership. explained to them that we will be leasing other truck from them in the future is there anything they can do for us--their response---THERE IS NOTHING WE CAN DO. they couldn't prove we did this they just placed the blame on us. More

What a great experience!! I went to the Land Rover dealer on Route 17, and was treated like garbage. Call Land Rover of Parsippany, spoke with Craig Stanzione, who was so helpful over the phone and treated m on Route 17, and was treated like garbage. Call Land Rover of Parsippany, spoke with Craig Stanzione, who was so helpful over the phone and treated me like a real person, I was impressed. When I meet him he was professional and knew his product that there was no way I was not going to purchase a vehicle from him. I will continue to purchase vehicles, not only from Land Rover Parsippany, and Craig will be the only person I will deal with!!!!!! More

Tried to sell us a waterlogged vehicle. Did not try to make good on the deal. GM didn't even bother to call us back. Cashed our check with no problem, however. Salesman did not know his inventory and c make good on the deal. GM didn't even bother to call us back. Cashed our check with no problem, however. Salesman did not know his inventory and could not answer basic questions. The worst experience ever. Carfax was completely inaccurate. DO NOT RECOMMEND THIS DEALERSHIP!! More

I contacted Land Rover Parsipanny with a request for an online quote. Here is the exchange that ensued. You be the judge.... Dear Dwight, Hi! My name is Craig Stanzione and I am your Land Rover Pars online quote. Here is the exchange that ensued. You be the judge.... Dear Dwight, Hi! My name is Craig Stanzione and I am your Land Rover Parsippany Internet Sales Guide. Let me say "Thank you" for inquiring about the 2011 Land Rover Range Rover Sport. I would like to invite you in to take a test drive and to see what makes Land Rover Parsippany the 3rd largest dealer in the country! ...... We are currently ranked over 97% in customer satisfaction in both sales and service ranking us one of the top dealers in the northeast as well as in the top 5% of 170 dealerships in America. We pride ourselves in being the best Land Rover dealer around! ....... My personal goal is to provide you with the best of both worlds "Price & Service" and to make every aspect of your purchase quick, easy & painless! Please call me to discuss your wants and needs in detail! Once again, Thank You! I responded... Hello Mr. Stanzione, Thank you for contacting me regarding my internet price quote request. You mentioned that, "we are currently ranked over 97% in customer satisfaction in both sales and service ranking us one of the top dealers in the northeast as well as in the top 5% of 170 dealerships in America". What authority or entity provides the customer satisfaction ranking? Can you please forward the ranking. Will you be providing me with a price quote? He responded...... Each Land Rover dealer is ranked via sales region by LRNA, and is an internal measurement. As far as a quote, are we talking about a lease or finance? I responded..... Will you please direct me to LRNA's report that contains the rankings. I am in search of the best deal possible. I have the capacity to pay all cash, finance (top tier credit) or lease. He responded...... Have you driven the 2011 Sport yet? I... Again, will you please direct me to LRNA's report that contains the rankings. He.... Here is LRNA's phone number 800-637-6837. Please contact me when you are ready to move forward with the Sport. Well I contacted the LRNA at the number he gave me and there is no such report or rankings. I also contacted the sales manager regarding the exchange and did not receive a response. Again, You be the judge. Good luck! More