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Jaguar Land Rover Santa Monica

Santa Monica, CA

4.7
421 Reviews
We opened the doors to Land Rover Santa Monica in 2006. Over our first decade of business we have cemented ourselves as the go-to Land Rover dealer in the Los Angeles region, and we look forward to many more decades of serving our loyal customers. As the only franchised Land Rover dealership in Santa Monica, we believe it’s our duty to uphold the Land Rover reputation for excellence and luxury. As such, we have committed ourselves to providing drivers with a one-stop destination for all their Land Rover needs. We strive to provide our customers with a convenient, comfortable, and high-quality experience every day. We designed every aspect of the Land Rover Santa Monica experience to put you at ease and give you a taste of what you can expect from your Land Rover vehicle. Browse our extensive inventory of Land Rover vehicles while relaxing on your couch. Then, come into our showroom to get a real taste of that Land Rover power and luxury — We provide drivers with off-road tests so they can see how well their future Land Rover truly performs. We’re proud to say we work with our customers to ensure their financial needs are met; we believe everyone should have access to the Land Rover experience. Our certified-pre-owned vehicles promise the same high-quality as other vehicles, and we offer auto financing to ensure luxury is within your reach. Once you have the Land Rover of your dreams, you want to maintain it so you can enjoy it for years to come. Take advantage of our full-service dealership. Schedule repair appointments and order parts online from the comfort of your home. Rest assured that all of our technicians are trained to handle Land Rover vehicles just like yours, and all our parts are certified Land Rover parts. Put simply, we don’t cut corners, and we don’t take shortcuts. Ready to try out your new Land Rover? Call us at (424) 291-4573, fill out our contact form online, or visit our showroom at 3020 Santa Monica Blvd, Santa Monica, CA.
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3020 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 421 reviews

May 17, 2022

Great service and communication and satisfaction of service . Very reliable and courteous. Thank you as always More

by jonathan68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

Your recommendation means so much to us and we're so happy to have earned it. Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2022

Mario was extremely professional and polite. He handled the service on my vehicle and did a great job. More

by STEVESTABLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jaguar Land Rover Santa Monica responded

Thank you for taking the time to leave a review. We're happy we could meet your expectations! We will be sure to pass your comments along to Mario. We look forward to your next visit!

May 07, 2022

Rude, lazy, and demanding staff. I have never experienced being humiliated in a car dealership. More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember their name
May 09, 2022 -

Jaguar Land Rover Santa Monica responded

Hi Nick, We regret to see these sentiments, that does not meet our standards and we'll address it with the team immediately. If there's anything we can do to turn this experience around for you, please feel free to reach out to us directly at marketing@jlrsm.com. We're always working on improving and your feedback is important to us.

May 06, 2022

Very attentive and prompt service, loved working with Derek. Management was a little pushy with timelines but walked away with a good deal More

by Anish C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JLR Marketing
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
May 06, 2022 -

Jaguar Land Rover Santa Monica responded

Thank you Anish for your review! Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2022

Max was great, service and communication was terrific. We will definitely buy here again. he was fair and honest from the start. Thank you! More

by Mark H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JLR Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Jaguar Land Rover Santa Monica responded

Thank you Mark for your review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover Santa Monica! Please reach out if you need anything else!

May 06, 2022

Great dealership. Bill the salesperson was extremely helpful as was everyone else. Thank you guys for the vehicle. More

by alexortiz-21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
May 06, 2022 -

Jaguar Land Rover Santa Monica responded

Thank you Alex for your review! We will pass your comments along to Bill. If you ever need anything, please feel free to reach out to us!

May 06, 2022

Best experience I have ever had purchasing a car! Kenny best salesman ever definitely recommend this dealership More

by celinelovespj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
May 06, 2022 -

Jaguar Land Rover Santa Monica responded

Celine, thank you for your kind words and this wonderful review! We are so happy to read such a great review about Jaguar Land Rover Santa Monica. We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2022

Grigor was great to work with! Easy transaction and great service!! Would highly recommend hm! More

by sarinem22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grigor Guergizian
May 06, 2022 -

Jaguar Land Rover Santa Monica responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jaguar Land Rover Santa Monica! Please reach out if you need anything else!

May 06, 2022

I had a very positive experience leasing my Land Rover from Stelian. He was highly communicative ahead of my test drive appointment, and super helpful during the purchase process. I More

by kristenlberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stelian Tomozei
May 06, 2022 -

Jaguar Land Rover Santa Monica responded

Kristen, thank you for your kind words and this wonderful review! We are so happy to read such a great review about Jaguar Land Rover Santa Monica. We are always more than happy to assist you if anything else comes up and will pass your comments along to Stelian. Take care!

August 21, 2021

Very inexperienced sales staff this my second time unfortunately to go there to get spare key for my ranger rover they handed to me different key wasting time . Zero stars More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
Aug 26, 2021 -

Jaguar Land Rover Santa Monica responded

Hi Ed, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (310) 752-5100. We look forward to hearing from you.

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