Jaguar Land Rover Santa Monica

They were very helpful great customer service I found everything I wanted in a car everything I wanted in a car More

I can’t say enough about how accommodating everyone at the dealership was—from helping me get a rental car to the exceptional service I received from my service advisor, Jon Bevardos. I had so many issues the dealership was—from helping me get a rental car to the exceptional service I received from my service advisor, Jon Bevardos. I had so many issues with my car, but Jon went above and beyond to make sure everything was handled with care and professionalism. I’m incredibly grateful for everything he’s done for me. The quality of work they do at this dealership is truly outstanding. More

Ara was courteous, knowledgeable and respectful. He exceeded my expectations. I highly recommend Land Rover Santa Monica.. He exceeded my expectations. I highly recommend Land Rover Santa Monica.. More

The team at Land Rover SM is wonderful to work with and made the car buying experience seamless. I worked with Derrick and Sudhir, who are very knowledgeable, kind and efficient. This is the 4th vehicle made the car buying experience seamless. I worked with Derrick and Sudhir, who are very knowledgeable, kind and efficient. This is the 4th vehicle I bought from them and I would not go anywhere else! More

My buying experience couldn’t have been better! Everyone I came in contact with at Jaguar Land Rover Santa Monica was pleasant, capable, informative and efficient throughout the process. I felt we Everyone I came in contact with at Jaguar Land Rover Santa Monica was pleasant, capable, informative and efficient throughout the process. I felt well cared for and valued as a customer. I will definitely be back! More

My sales rep, Mesfin, was stellar! He was warm without being saccharine, very proactive, and facilitated a quick deal. We emailed for the first time around 8:00 am and I drove away in He was warm without being saccharine, very proactive, and facilitated a quick deal. We emailed for the first time around 8:00 am and I drove away in my new car at about 2:00 pm that same afternoon. Mesfin was transparent and kept his promises. I highly recommend Mesfin Haile and JLR Santa Monica. More

John is one of the best I have worked with. He is always kind, respectful, and helpful. He helped squeeze me in for an appointment when I got in a car accident, which was beyond appreciated. Ha He is always kind, respectful, and helpful. He helped squeeze me in for an appointment when I got in a car accident, which was beyond appreciated. Having been to other dealerships around the LA area, I am very happy with my service at this location. More

John always exceeds my expectations with regards to his customer service He is on top of his game customer service He is on top of his game More

My advisor is very nice and helpful, but I think he works under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any is under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any issues are resolved before the warranty expires. I guess it’s a gentle and profitable way for the dealership to get business. Taking him up on the offer, when I experienced an unusual crackling noise while accelerating, I took the car in to be looked at under warranty. It turned out to be nothing that required repair. But I was asked to pay for the inspection! When I refreshed his memory about our earlier conversation, he said I needed to pay for something, so he charged me $250 for a software update (which was unnecessary and did nothing at all for the issue I had or otherwise!) So now I’m weary of taking my car there, and I’m considering other options next time something comes up. More

He made it fast and easy for me, I value ease and speed above other things. above other things. More