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Jaguar Land Rover Santa Monica - Service Center
Santa Monica, CA
336 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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336 Reviews of Jaguar Land Rover Santa Monica - Service Center
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June 13, 2025
I actually went to other dealers as at first, they didn't have the model I wanted. I literally had to wait close to a half hour just to have someone attend to me., Then I got a call from Jaquelyn Lorenzana ( have the model I wanted. I literally had to wait close to a half hour just to have someone attend to me., Then I got a call from Jaquelyn Lorenzana ((Jaqui), and what I wanted was in. There was NEVER any pressure sales and only support. I highly recommend this dealership and Jaqui should get a raise!!! More
by onelprods
Verified Customer
June 09, 2025
Rus my service provider was very helpful. Great customer service and prompt service. Thank you Great customer service and prompt service. Thank you More
by vatchetouresian
June 09, 2025
Every aspect of my service on my F Type was handled professionally, quickly, and efficiently. I was informed of the progress and given transportation to my home while the car was being serviced. professionally, quickly, and efficiently. I was informed of the progress and given transportation to my home while the car was being serviced. More
by phillip20
Employees Worked With
June 07, 2025
the best by far the service is excelent the service tect M G was more then helpful.................... tect M G was more then helpful.................... More
by larculliver
Employees Worked With
June 07, 2025
John has been outstanding. Of all the Range Rover dealerships I have been too this one way outshines the others and that is thanks primarily in our opinion due to John. Thank Of all the Range Rover dealerships I have been too this one way outshines the others and that is thanks primarily in our opinion due to John. Thank you! More
by Sarah75
Employees Worked With
June 07, 2025
Car repairs and maintenance are never fun but Muniq Bynum is so professional and pleasant! Muniq kept me posted with progress of the service and repairs needed. She regularly checked in and addressed all o is so professional and pleasant! Muniq kept me posted with progress of the service and repairs needed. She regularly checked in and addressed all of my concerns and responded timely. She is a big reason why I will continue to bring my car to this dealership for service. More
by ALEEINLA
Employees Worked With
Muniq Bynum
June 06, 2025
John always gives me excellent service - comes to my car to ask me what I need and decides what to do , explaining it to me and arranges for service and a rental car. He is the best service man I have had to ask me what I need and decides what to do , explaining it to me and arranges for service and a rental car. He is the best service man I have had in over 25 years at the dealership. More
by MARY96
Employees Worked With
June 05, 2025
Recently had my car serviced. I cannot express how easy it all was. Mario and his team took care of it all and made my experience great! I cannot express how easy it all was. Mario and his team took care of it all and made my experience great! More
by vanessa
Employees Worked With
June 02, 2025
I highly recommend Mario and his team. I made a last minute appointment, but managed to get my car back in a timely manner. Great customer service! I made a last minute appointment, but managed to get my car back in a timely manner. Great customer service! More
by vanessa
Employees Worked With
