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Jaguar Land Rover Santa Monica - Service Center

Santa Monica, CA

4.6
363 Reviews

363 Reviews of Jaguar Land Rover Santa Monica - Service Center

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June 18, 2025

Recently took one of our cars to the service department. Mario took care of us, exceptional customer service. More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for sharing your experience! We’re so glad to hear that Mario provided you with exceptional customer service. We appreciate your feedback and look forward to seeing you again at Jaguar Land Rover Santa Monica!

June 16, 2025

Great customer service by Mario. I took my car in for service and received in return in a timely manner. More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for sharing your experience! We’re glad to hear that Mario provided great customer service and that your vehicle was serviced promptly. We appreciate your feedback and look forward to seeing you again at Jaguar Land Rover Santa Monica!

June 16, 2025

Joh is just the best - he always takes great care of me and works with my schedule! More

by kim82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for the kind words! We’re so glad to hear that John always takes great care of you and works around your schedule. We appreciate your loyalty and look forward to seeing you again at Jaguar Land Rover Santa Monica!

June 16, 2025

All about John Bevardos. Par excellence. Listens. get's it and represents your company and brand very well. Eugene Owens More

by gene.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for the wonderful feedback! We’re thrilled to hear that John represents our company and brand so well. His attentive service and commitment truly make a difference. We’ll be sure to share your kind words with him. Thank you for choosing Jaguar Land Rover Santa Monica!

June 16, 2025

This location is always professional and efficient. I schedule my appointments with Mario to get the best service. More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for your kind words! We’re so glad to hear you always receive professional and efficient service and that Mario takes such great care of you. We appreciate your trust and look forward to seeing you again at Jaguar Land Rover Santa Monica!

June 15, 2025

John Bevardos was outmost courtious and very helpful. Expalined everything and took care of the extended warranty communications. More

by 13kaygh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for sharing your experience! We’re so glad to hear that John was extremely courteous and helpful, took the time to explain everything clearly, and handled your extended warranty communications so smoothly. We appreciate your kind words and look forward to welcoming you back to Jaguar Land Rover Santa Monica!

June 15, 2025

John Bevardos was outmost courtious and very helpful. Expalined everything and took care of the extended warranty communications. More

by 13kaygh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for sharing your experience! We’re so glad to hear that John was courteous, helpful, and took the time to explain everything while handling your extended warranty communications. We appreciate your feedback and look forward to welcoming you back to Jaguar Land Rover Santa Monica!

June 13, 2025

I actually went to other dealers as at first, they didn't have the model I wanted. I literally had to wait close to a half hour just to have someone attend to me., Then I got a call from Jaquelyn Lorenzana ( More

by onelprods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JLR Marketing
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bevardos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquelyn Lorenzana
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Jul 09, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you so much for sharing your experience! We’re thrilled to hear that Jaqui made the entire process smooth, supportive, and pressure-free — exactly how it should be. Your kind words mean a lot to us, and we’ll be sure to pass along your wonderful feedback to her. Thank you for recommending Jaguar Land Rover Santa Monica — we look forward to seeing you again!

June 09, 2025

Rus my service provider was very helpful. Great customer service and prompt service. Thank you More

by vatchetouresian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Kharazyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rus timerHanov
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Jun 11, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for your feedback! We're happy to hear Rus provided great customer service and prompt assistance during your visit. We appreciate your support and look forward to seeing you again at Jaguar Land Rover Santa Monica!

June 09, 2025

Every aspect of my service on my F Type was handled professionally, quickly, and efficiently. I was informed of the progress and given transportation to my home while the car was being serviced. More

by phillip20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Saenz Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Jaguar Land Rover Santa Monica responded

Thank you for your thoughtful feedback! We’re glad to hear your F-TYPE service was handled with professionalism and efficiency, and that our team kept you informed throughout the process. Providing convenient transportation is just one of the ways we aim to make service as smooth as possible. We appreciate your trust and look forward to serving you again at Jaguar Land Rover Santa Monica!

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