Jaguar Land Rover Santa Monica - Service Center

Jorge is wonderful. Always kept me in the loop about my repairs and made sure everything was done. Everyone in this location has been very courteous and friendly. Johnny Always kept me in the loop about my repairs and made sure everything was done. Everyone in this location has been very courteous and friendly. Johnny who checks you in for appointments is always smiling and very friendly as well. The entire staff is wonderful. More

Armando is the best. Took care of our concerns quickly and efficiently Thank you Armando! Took care of our concerns quickly and efficiently Thank you Armando! More

Wonderful customer service. Everyone is extremely helpful and happy to work at the dealership. The appointment is always a pleasure because this service department is extremely Everyone is extremely helpful and happy to work at the dealership. The appointment is always a pleasure because this service department is extremely responsive and wonderful. My service advisor Mario Garcia has done a great job for the past few years since I had my Range Rover. He goes out of his way to help me and make appointment and advise me on any problem that I have on my car. I will give my service advisor 10 out of 10 for the wonderful service. He has done for me every single time. More

The dealership is very organized. When we want to check in there are people who welcome me and receive my car and right away. Start the process. This has been a pleasure going to Serv When we want to check in there are people who welcome me and receive my car and right away. Start the process. This has been a pleasure going to Service at this dealership. I am 100% satisfied with the services. Also, my service advisor is 10 out of 10 in doing any service that I have been wanting On my car. More

Very disappointed with the service and dishonesty. I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safe I brought my Range Rover in under warranty but later denied it and said my headlight would be $5000 to repair and a button on door for clicking safety door lock on would be $750 plus $1000 just to check these items so I either pay $8000 or they can’t sell me a new car and trade mine in. I went to Cerritos Land Rover and had everything taken care of of In a timely manner plus they serviced the car and fixed an engine noise all for less than $2000 and most under warranty. I would suggest Chosing a different dealership than Santa Monica for any assistance. More

I reported damage to my XJL which was incurred during servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Res servicing at Jaguar Land Rover Santa Monica by service personnel to Jorge Rojas; am currently awaiting satisfactory resolution of this matter. Respectfully, Ben Eubanks Owner More

Great service helpful timely considerate effective work looked over everything to make sure satisfaction efficiency looked over everything to make sure satisfaction efficiency More

Great experience all around. Jorge Rosas is the best service manager I have ever experienced and we have 5 Land Rovers in our family. Jorge Rosas is the best service manager I have ever experienced and we have 5 Land Rovers in our family. More

Jesse is service always gives the best customer service! Readily available to answer any questions or concerns. Readily available to answer any questions or concerns. More

I’ve never had anything but good experiences working with this dealers It They already know what I want and need and our antic I even ask this dealers It They already know what I want and need and our antic I even ask More