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Jaguar Land Rover Santa Monica - Service Center
Santa Monica, CA
320 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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320 Reviews of Jaguar Land Rover Santa Monica - Service Center
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April 20, 2024
The service that I received has always been good The help of my advisor Mario G has always been very good and professional help of my advisor Mario G has always been very good and professional More
by HUACIPUNGO1
Verified CustomerEmployees Worked With
April 19, 2024
Mario was very helpful at service and I appreciate his time and help throughout the process. time and help throughout the process. More
by danielforouzan
Employees Worked With
April 15, 2024
1. very slow check in 2. poor fallow out 3. poor communication The advisor was not ready for the appointment Not all "need to fix" was done Poor fallow up and explanation what was done communication The advisor was not ready for the appointment Not all "need to fix" was done Poor fallow up and explanation what was done More
by talnaorco
Employees Worked With
Aguilar Gianmarco
April 13, 2024
Mario is the best, professional, punctual and always delivers. Will be back for my next service delivers. Will be back for my next service More
by DRMKOSHKI
Employees Worked With
April 06, 2024
The Rep was knowledgeable, diligent and professional. The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry The experience was extremely pleasant and would not hesitate to recommend the entity for friends and family. Henry More
by PEKUN
Employees Worked With
March 31, 2024
Excellent customer service. Professionally staffed, they pay attention to every detail and ensure customer satisfaction. Professionally staffed, they pay attention to every detail and ensure customer satisfaction. More
by EARL
March 30, 2024
I brought my car in without any tire issues and the car was returned to me with low tire lights on, and a huge gash in a tire that was not there when I brought the car in. Tire gash was so severe that it was returned to me with low tire lights on, and a huge gash in a tire that was not there when I brought the car in. Tire gash was so severe that it could not keep air in. Yet, dealership took NO responsibility and did not replace the tire. More
by barbara30
Employees Worked With
March 29, 2024
Very happy with the service I received from Armando and John. Not happy with how expensive your service is. John. Not happy with how expensive your service is. More
by VOLKANSALAR
March 28, 2024
Mario Garcia was a very pleasant advisor to deal with he came through the timing established for pick up. came through the timing established for pick up. More
by S.ROBSALEK
Employees Worked With
March 27, 2024
Everything was fine except that since they replaced the battery I lost lots of programming including the garage door opener. Should have told me battery I lost lots of programming including the garage door opener. Should have told me More
by slittle203
Employees Worked With
