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Jaguar Land Rover St. Petersburg

St Petersburg, FL

4.6
2,054 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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6001 34th St N

St Petersburg, FL

33714

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Showing 2,054 reviews

September 28, 2021

Horrible after sale experience. Service returned my car worse than when I dropped it off. Nothing was fixed,check engine light on and filthy. Service manager is useless and General manager won’t even retu More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Cribbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Hauser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal Niezbecki
Sep 29, 2021 -

Jaguar Land Rover St. Petersburg responded

Lou, I talked to you myself about this and offered to pick up your car and bring it back to you right then or that you could bring it straight back to us and we would look at it immediately. Your vehicle was in for some wind leaks and a tail light issue and nothing was mentioned about a check engine. Unfortunately, you became quite belligerent on the phone and then hung up on me. We offered you immediate help and it wasn't good enough. However, the offer stands and we would be happy to bring your car back in and take a look at the check engine light. Please contact me 727-527-5731 ext 2150 or email me at chauser@crowncars.com if you would like to me to get you scheduled. Sincerely, Chad Hauser, Service Manager

September 28, 2021

Robbie Dereadt was our salesman and he was very professional, patient and helpful. He knew the vehicle very well and wasn't pushy at all and was even willing to stay late to execute all the paperw More

by mmjohns9874
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Dereadt
September 25, 2021

I recently purchased a vehicle from Jaguar Land Rover St. Petersburg and had a very pleasant experience. I worked with an exceptional sales representative Skye Martens, and his enthusiasm and professionalis More

by marinemaster72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Martens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Kaufman
Sep 27, 2021 -

Jaguar Land Rover St. Petersburg responded

Thank you for taking the time to leave us this amazing review! We are honored to have had the opportunity to work with you, and we are thrilled that Skye and Anthony provided you with a seamless and exceptional experience! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

September 23, 2021

Excellant service all the time. Friendly staff and very attentive to the customer service. Excellant workmanship from the techs. More

by Rick Colucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Cribbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Jaguar Land Rover St. Petersburg responded

Rick, Thank you for your 5-star review! We are thrilled that our team could provide you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again when the time comes for your vehicle's next service.

September 21, 2021

I would like to say that I had my Lander Rover serviced yesterday and my service advisor Shelly Glasgow was very professiona. More

by geneatnorthshore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Glasgow
Sep 22, 2021 -

Jaguar Land Rover St. Petersburg responded

We are so glad that Shelly could be of assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again when the time comes for your vehicle's next service. Take care!

September 19, 2021

Miro, was great and patient with me as everything was done remotely. He was extremely professional, knowledgeable; and responded right away with any additional inquiries. Financing was also completed and More

by sharka00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miroslav Ostojic
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2021

I've bought a few vehicles in the last several years and my experience with Tanner Kaufman was top notch. He was patient with my work schedule and gave me the space I needed to make sure I was purchasing th More

by dowzer
Recommend Dealer
Yes
Employees Worked With
TJ Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Dereadt, Tanner Kaufman
Sep 20, 2021 -

Jaguar Land Rover St. Petersburg responded

Thank you so much for your excellent review! We are so glad that Tanner and Robbie provided you with top-notch service and made your experience with us an all-around success! They will be honored to have earned your kind recommendation. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We look forward to providing you and your vehicle with our best care in the years to come!

September 16, 2021

Awesome service department! Always willing to please. I’m very satisfied with service since I bought my car from them!! More

by Robinhunter333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Glasgow, William Dell
Sep 16, 2021 -

Jaguar Land Rover St. Petersburg responded

Robin, Providing top-notch service is always our goal, and we are delighted that our team's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your wonderful review, and we wish you the safest of travels until we meet again!

September 09, 2021

Best experience ever purchasing a vehicle, even during the WORST time ever to purchase a vehicle! Kat Syakov did an amazing job of understanding our needs, not pushing something she knew we didn't want wi More

by derek.grasso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michal Niezbecki, Kat Syakov
Sep 09, 2021 -

Jaguar Land Rover St. Petersburg responded

Derek, Thank you so much for your excellent review! We are so glad that Kat provided you with top-notch service and met your automotive needs. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle, and we look forward to continue to provide you with our best care in the years to come! Safe travels!

September 08, 2021

My recent visit for service of my 2019 Range Rover Sport was excellent. My service advisor was William Dell and he made sure all of my concerns were met with complete satisfaction. I would highly recommend More

by philip254d
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Dell
Sep 08, 2021 -

Jaguar Land Rover St. Petersburg responded

Philip, Thank you so much for your wonderful review and recommendation! We are so glad that William provided you with top-notch service and got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. William will be honored to know that you deeply valued his service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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