"Super experience, really nice dealer, very informative..."
Super experience, really nice dealer, very informative and helpful. The car was waiting for me in the showroom garage ready for a full review of all the great features.
"Nate was Fantastic! He was very knowledgeable about every..."
- Rob J
Nate was Fantastic! He was very knowledgeable about every vehicle I test drove and very attentive to my every need. Thank you Nate for getting me into my dream car!
"Tanner Kaufman was extremely helpful and professional!..."
- Mark Pascarella
Tanner Kaufman was extremely helpful and professional! He took very good care of us and made sure he delivered as promised. Thank you for all your help Tanner!
"Great sales rep; great dealership. No hard pressure;..."
Great sales rep; great dealership. No hard pressure; take your time. Knowledgeable and will get all your questions answered. I had a little unknown problem with the used vehicle I bought. I am from out of state but Crown stepped up and paid for my local dealer to make the repair... honesty and fairness are priceless in this industry. I would refer and use them anytime!
"By far, the best car buying experience we have ever had...."
By far, the best car buying experience we have ever had. Robbie was both responsive and proactive. He always followed up promptly to any question we had with complete, thoughtful answers. More importantly, he proactively reached out to us to let us know the status of our order. He is knowledgable on his products, patient with the customer and not at all pushy. We never felt rushed or pressured. We had a very small snafu at delivery (a dealer accessory we ordered was wrong) and he took care of it immediately. The purchase and delivery went so smoothly; we didn't have to spend hours in the dealership. I am generally pretty skeptical when it comes to car salespeople but if you are in the market for a Jag or Land Rover, go see Robbie. He won't disappoint.
"I was looking for a pre owned Jaguar F-Type via the..."
I was looking for a pre owned Jaguar F-Type via the internet, with low miles, black with brown interior and most of all a reasonable price and low finance rates. All of this was found at this dealership. By the way, I was fortunate to have a great sales person named Yekaterinburg Syakov. She was professional, knowledgeable and genuinely concerned about my car purchasing experience. This was very meaningful to me and my husband. She was so helpful that we purchased two vehicles. The second car was a 2021 Range Rover Autobiography Fifty LWB. This is my husband’s dream car. Please note that all of this was conducted the same day and under no pressure from anyone. Just GREAT CUSTOMER SERVICE!!!! The Finance person, Anthony Coleman was SUPERB!!!! He worked diligently to obtain the deal that was fair and equitable for us. Service Department was tentative also, they made sure the cars were thoroughly prepped before we left the dealership. My husband and I departed from there very happy and appreciative of the GREAT BUYING EXPERIENCE!!!!
"From the very beginning, to driving off the lot this was..."
From the very beginning, to driving off the lot this was a wonderful experience at Crown Jaguar Land Rover, St Petersburg. Tanner Kaufman was professional, knowledgeable and furthest from the stereotypical car salesman we imagine.
Having myself previously had a background in sales, I can smell the usual hard sales tactics a mile off. This was not the case in this instance, Tanner was simply affable, considerate to my requirements and most of all, listened to what I was looking to achieve in a vehicle. I can not recommend him enough if you are in the market for a JLR vehicle.
Once we chose the perfect vehicle, after multiple test drives, I had a very pleasurable experience tying up the paperwork with Anthony Coleman. Due to my non domicile citizen status we hit a couple of hiccups along the way, through no fault of Anthony or Crown, however he did go the extra mile to ensure I was able to drive off the lot on that day for which I am extremely grateful.
I cannot recommend Crown, Tanner & Anthony enough. I am confident anyone I were to refer would have the same experience.
"Thank you, Heather Jackson and Anthony Coleman, for your..."
- E & C
Thank you, Heather Jackson and Anthony Coleman, for your most professional assistance with our recent automobile purchase. Heather is rather new in the business but has acquired an excellent knowledge of her product and was very helpful with setting up the remote software and demonstrating the vehicle’s many functions and capabilities. When it came time for delivery, the vehicle was immaculate and all paper work was ready, so as to not waste time.
"I purchased my CPO 2019 Jaguar F-Pace from St. Petersburg..."
I purchased my CPO 2019 Jaguar F-Pace from St. Petersburg Jaguar on 3-18-21. My salesman was Miro and my financial advisor was Anthony. Miro was pleasant to work with during the sale and after delivery horrible. Anthony was horrible the entire process. I flew in from Sky. Louis that morning to take delivery. When I arrived at the dealership Miro went in to Anthony’s office to tell him I was there and was scolded that he would tell him when he was ready for me. No one was in his life at that time so I sat and made small talk with Miro for about 45 minutes. I was summoned in to Anthony’s office to only be interrupted by other staff numerous times. I guess everyone was mire important to him ten me! After going through the financial paperwork,the iPad came out trying to sell me thousands of dollars of extras from gap insurance to flat tire service to list keys and door dings. I was finally wore out and offered to purchase the sale key program just so I could be on my with my 1100 mike trip home.
During delivery by Miro, I noticed the start stop button was worn out and the the owners manuals were missing. The car didn’t haveApple Car play but was to,d my dealer in St. Louis could resolve that. After arriving at home I noticed the rear wiper blade was torn.
I scheduled service with my local dealership and was to,d the vehicle was so far out of software that it would take hours to download. I was to.d by my local Jaguar dealer that I needed new rear tires with 4/32 tread and rear breaks with less the 4mm left for a total of $1600.00. How was this car so,d as a CERTIFIED PRE-OWNED LUXURY VEHICLE?!
I reached out toMiro my USED CAR SALESMAN WITH NO SERVICE AFTER THE SALE in which he asked me to send the local dealers paperwork and he would pull the 165 point mechanic’s paperwork, never herd back from him.
I called jaguar USA 2 1/2 weeks ago and spoke with a gentleman who said he would open a case and investigate the issue in which I followed up nothing was ever opened. Spoke with another representative today April 23 and she said Jaguar USA cannot get involved with jaguar USA dealers sales.
Now, over 5 weeks later the dealer still has not sent the paperwork to my local license bureau so that I may title the vehicle and get a legal license plate. I followed up with the finance manager Anthony this morning he said he would make it a priority and never heard back from anyone at the dealership. In Missouri we have 30 days to title an vehicle or we are fined which I will not be happy about. Also, the dealer collected sales tax on the full amount even though I had the sale of my current vehicle so I am out approximately $2800 in tax which I have no access to because I cannot title my vehicle.
I would NOT consider purchasing another vehicle from St. Petersburg Jaguar!
"Heater is amazing, she made owning a new Land Rover an..."
Heater is amazing, she made owning a new Land Rover an easy and enjoyable experience. I would definitely recommend her to my friends, her knowledge about Land Rovers is 5 stars ⭐️