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Jaguar Land Rover Troy

Troy, MI

4.1
370 Reviews
Jaguar Land Rover Troy in Troy, MI treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Stop by today!
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1815 Maplelawn Dr

Troy, MI

48084

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Showing 370 reviews

March 26, 2018

New Jag I showed interest in the Jaguar F Pace and James answered all questions and took me for a test drive...........I decided that day to get it! More

by Grandma Jag
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Wawrzyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2018

Excellent experience in every regard. Greg Hooper took excellent care of me in leasing my 2018 Range Rover Sport. He arranged turning in my vehicle and choosing the new one very quickly, More

by Marie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hooper
Mar 21, 2018 -

Jaguar Land Rover Troy responded

Marie, congratulations on your new Range Rover Sport! We are elated to see that you had such a great experience with Greg and the team. We thank you for your kind words and recommendation.

March 17, 2018

Excellent Jaguar F-pace, dealership, & salesperson (Ezekiel) I recently bought a Jaguar F-pace Prestige. I was very impressed with our salesperson, Ezekiel, who was highly knowledgeable about the F-pace, includ More

by peter627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel "Z" Joseph
Mar 20, 2018 -

Jaguar Land Rover Troy responded

Peter, congratulations on your new Jaguar! We are very happy to see that Ezekiel was able to help you and make the process a seamless one! Happy driving!

March 15, 2018

service review Service recall was performed and as usual was performed at a high level. Test drove a new vehicle with the assistance of Mike Kelley who is an outsta More

by dww
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service, Mike Kelly
Mar 19, 2018 -

Jaguar Land Rover Troy responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to share your kind words with us.

March 12, 2018

Land Rover Purchase Greg did a great job helping me to build the vehicle I wanted. He also provided frequent updates on the status of the vehicle. He was very helpful in More

by tt2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hooper
Mar 14, 2018 -

Jaguar Land Rover Troy responded

Congratulations on your new Land Rover! We're so happy we were able to help you out!

March 07, 2018

Jaguar XE Service and recalls Excellent service by Jaguar of Troy.. I was told it could take all day but was done by 10.30am. Friendly and efficient check-in process. More

by Jagman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
February 22, 2018

Thank you for making this transaction so easy for us! They made our out of state transaction so easy on us! We absolutely love the car and have always been a Jaguar fan! The car was delivered super fast a More

by ATitus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hooper
Feb 27, 2018 -

Jaguar Land Rover Troy responded

Hi Atitus, we are very happy to have provided you with such a positive experience! Congrats on your new vehicle and happy driving!

February 22, 2018

Love my Discovery Sport and the staff Super smooth service. Explained everything clearly. Very friendly staff and managers. Highly recommended. They listen and respected my time. Feel extr More

by Clare1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Fraser, sales manager, Joe Alcodray, Greg Hooper
Feb 27, 2018 -

Jaguar Land Rover Troy responded

Clare, congratulations on your new Discovery Sport! Thank you for taking the time to share kind words and experience with our team. Happy driving!

January 18, 2018

Bought a used Infiniti and was not told it was from Canada We purchased a used Infiniti and when we brought it back to Ohio the service engine light was on. Our local dealership informed us it was from Canada, More

by DMD0805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't recall his name. Paperwork is in the car which is in for repair for the fourth time in two months.
Mar 12, 2018 -

Jaguar Land Rover Troy responded

DMD0805 - We apologize for the delayed response - we have been understaffed. If you could contact Brian Cupler with your issue, he can help address your concerns or get the proper individuals involved. He can be reached at 248-643-6900.

December 06, 2017

Great Experience Minus the Ladies in the Office My experience with Jaguar of Troy was incredibly positive up until after I completed the purchase and it was time to license my vehicle. My sales age More

by jmk913
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Hooper
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